USER GUIDE
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Remote Active Session – A user is currently connected.
Unassigned – The Target is not assigned to any IP device.
Updating device – Device is receiving an updated configuration from AccessIT
Manager, and cannot currently serve remote sessions.
Unavailable – IP device is not available (IP device is itself in Alarm status).
Busy – This refers to a server connected to an IP device via a KVM switch. A user
or users are currently accessing other servers connected to that KVM switch and no
more servers can be accessed.
Local active session – (Appears only for the DX matrix). A local user is currently
connected.
Idle – All Targets assigned to non KVM/IP access services display Idle in the
Status column.
18.3 Connecting to a Target The Access page displays all Targets that the user has permission to access. Target
Sets appear as sub-folders. Click a Target Set to display the Targets in that Set.
18.3.1 Connecting to a KVM/IP device Target
To connect to a KVM/IP device Target:
Click the Target name. The Target’s screen appears. To connect using a non-
default access service, click the desired icon in the More Access Services column.
Hold the mouse over an icon to display a tooltip of the Access Service name.
18.3.2 Connecting to a non-KVM/IP device Target
To connect to a non-KVM/IP device Target:
Default Access Service
Where the non-KVM/IP Access Service is the default Access Service, its icon
appears in the Name column on the Access page.
To access the Target:
Click the icon or the Target name on the Access page.
Not default Access Service
Where the non-KVM/IP Access Service is not the default Access Service, its icon
appears in the More Access Services column on the Access page.