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Mitel 5320, 5330, 5340 Listening to Background Music, Viewing Button Assignments, Resetting Programmable Buttons, Resetting the IP Phone to the Default Settings

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Mitel® 5320/5330/5340 IP Phone User Guide – Release 5.0, April 2013 Page 31

Personalizing Your Phone

Listening to Background Music

If your system is equipped with a music source, you can listen to background music or system

audio (for example, organizational conference calls) through the external speaker.

To turn on or turn off background music:

Dial 313 (on/off). BACKGROUND MUSIC ON (or OFF) appears.

Viewing Button Assignments

You can view programmable button (key) feature assignments.

To view button assignments:

1. With the handset on-hook, dial 396. PRESS THE KEY TO REVIEW appears.

2. Press any of the feature buttons to display the assignment.

3. Press # or (Speaker) to exit.

Resetting Programmable Buttons

You can reset all buttons (keys) that you have programmed to the default assignments.

Resetting the programmable buttons does not reset button assignments programmed by the

system administrator.

To reset the feature buttons to the default values:

With the handset on-hook, dial 395. FEATURE KEYS DEFAULTED appears.

Resetting the IP Phone to the Default Settings

Resetting the IP phone to the default settings does the following:

• Returns all volume settings to the default levels. See “Changing Volume Levels” on

page 16.

• Cancels Background Music. See “Listening to Background Music” on page30.

• Cancels Callback (queue) requests. See “Requesting a Callback (Queuing the Phone)” on

page 36.

• Restores Handsfree Mode. “Using Handsfree Mode” on page43.

• Cancels Manual Call Forwarding. See “Manual Call Forwarding” on page47.

• Cancels System Forwarding. See “System Forwarding” on page47.

• Cancels Do-Not-Disturb (DND). See “Using Do-Not-Disturb (DND)” on page69.

• Restores Page settings. See “Paging Other System Users” on page71.

• Resets hunt group calls. See “Hunt Groups” on page73.

To reset your IP phone to the default settings:

Dial 394. STATION DEFAULTED appears.

Contents

Main Page 5320/5330/5340 IP Phone Quick Reference Guide Feature Buttons Commonly Used Feature Codes Answering Calls Placing Emergency Calls Placing Internal (Intercom) Calls Placing External Calls Redialing External Numbers Notice Important Safety Instructions and Precautions Programming Emergency Numbers Safety Notices Maintenance and Repair Power Requirements Software Updates Product Disposal Instructions Phone Usage WARNING Notice to Canadian Customers Notice to U.S. Customers Notice to European Customers Page Contents Getting Started 1 Personalizing Your Phone 15 Answering and Placing Calls 33 Call Features 43 Messages 67 Hunt Groups 73 Cordless Devices 79 Index 91 Troubleshooting 87 Page Getting Started Welcome About Your IP Phone 5320/5330 IP Phone Features 5340 IP Phone Features Phone Feature Descriptions Handset Display Ring/Message Indicator Feature Buttons Dialpad Buttons Programmable Buttons Menu Buttons (5340 IP Phones only) Navigation Page Buttons External Speaker Phone Signals Comfort and Safety Tips Viewing the Phone Information Using a Headset Using the 5310 IP Conference Unit Accessing/Exiting the Conference Controller Application Turning the Conference Unit On and Off Adjusting the Conference Unit Volume Muting the Conference Unit Placing the Conference Unit in Presentation Mode Using the Line Interface Module (LIM) Making and Answering Calls Using the Analog Button Making and Answering Calls Using the Failover Mode Page Personalizing Your Phone Adjusting the Viewing Angle Changing Volume Levels Changing the Ring Tone Changing the Language Changing the Text Size on the Display Using the Screen Saver Page Viewing Call History Viewing Call History Deleting Call Records Reviewing Call Record Icons Cutomizing Your Contact List Adding Names to Your Contact List Editing Your Contact List Dialing from Your Contact List Specifying Audio Feedback Options Using the Dialpad Buttons to Enter Characters Page Using Programmable Buttons Default Access Codes Outside Line Access Codes Extension Numbers Default Feature Codes Page Page Listening to Background Music Viewing Button Assignments Resetting Programmable Buttons Resetting the IP Phone to the Default Settings Switching Keymaps Activating Door Relay Answering and Placing Calls Answering Calls Answering Waiting Calls Using Automatic Call Access Redirecting Calls Using Automatic Trunk Answer Placing Calls Placing Emergency Calls Placing Emergency Calls using the LIM Line WARNING Placing Internal Calls Requesting a Callback (Queuing the Phone) Using Camp-on Placing External Calls Redialing a Number Using Speed Dial Using System Speed Dial Using Station Speed Dial Storing Station Speed-Dial Numbers Dialing Station Speed-Dial Numbers Deleting Station Speed-Dial Entries Assigning Speed-Dial Numbers to Programmable Buttons Using the Directory Using Account Codes Call Features Using Handsfree Mode Using Ring Intercom Always Using Mute Placing Calls On Hold Entering a Hookflash Transferring Calls Transferring Calls to Other Extensions Transferring Calls to External Numbers Page Forwarding Calls Manual Call Forwarding System Forwarding Using Dynamic Extension Express Using the Handoff - Push/Pull Feature Receiving Message Waiting Indications Placing Ad Hoc Conference Calls Adding a Conference Party Transferring a Conference Dropping Out of a Conference Ending a Conference and Placing all Parties on Hold Using Meet-Me Conferencing Conference Assistant Access Codes Setting Up a Meet-Me Conference Joining a Meet-Me Conference Dropping Out of a Meet-Me Conference Putting a Meet-Me Conference on Hold Transferring a Meet-Me Conference Using Record-A-Call Using Group Listen Using Call Logging Using Secondary Extension Buttons Using Hot Desking Using the Configuration Assistant Changing Your Station Passcode Accessing the Configuration Assistant Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Managing Meet-Me Conferencing Access Codes Using Remote Programming Changing the Dynamic Extension Express Settings Changing the DND Settings Changing the Manual Call Forwarding Settings Changing Your Station Passcode Page Messages Leaving Messages at Other Extensions Viewing and Responding to Messages Canceling Messages Left at Other Extensions Deleting Waiting Inter-Station Messages * Using Do-Not-Disturb (DND) Using Reminder Messages Paging Other System Users Placing a Page Announcement Enabling or Disabling the Page Feature Page Hunt Groups Logging in to ACD Hunt Groups Logging out of ACD Hunt Groups Stopping the ACD Hunt Group Wrap-up Timer Other Hunt Group Features Requesting Agent Help Diverting Hunt Group Calls Hunt Group Supervisor Features Accepting or Rejecting Agent Help Calls Monitoring Calls Stealing Hunt Group Calls Using Barge-In Page Cordless Devices Page Cordless Module Handset and Headset Combinations Pairing the Cordless Module and Devices Pairing a DECT Cordless Accessory with a DECT Cordless Module Pairing a Bluetooth Accessory with a Bluetooth Module To unpair a cordless device: Cordless Module LED Indicators Using a Cordless Device as a Remote Control Using the Mute Key on a Cordless Device Using the Volume Keys on Cordless Device Alerting Tones and LEDs Page Using the Mitel Cordless Handset Cordless Handset Features Answering Calls Hanging Up Cordless Handset Alerting Tones and LEDs Page Using the Mitel DECT Cordless Headset Cordless Headset Features Answering Calls Hanging Up Cordless Headset Alerting Tones and LEDs Using A Bluetooth Headset Answer a Call Hang Up Using the Cordless Devices Application Viewing Cordless Module Information Low Battery Level Enabling/Disabling Auto-Connect on a Bluetooth Headset Editing a Bluetooth Headset Name Page Troubleshooting Contact Information Error Messages Troubleshooting Troubleshooting Tips