Mitel 5330, 5340, 5320 manual Default Access Codes, Default Feature Codes, Outside Line Access Codes

Personalizing Your Phone

Default Access Codes

The following are default system access codes. If your system uses different codes, record the codes in the “New Code” column for reference.

Outside Line Access Codes

Code Type	Code	New Code
Emergency Call	911 (999/112 Europe)
Outgoing Call (Default)	8
Select Line Group 1 to 208	92001 to 92208
Automatic Route Selection	92000

Extension Numbers

Code Type

Code

New Code

Attendant	0
Phone Extensions	1000 to 1999
Hunt Groups	2000 to 2299

Default Feature Codes

The following table lists default feature codes. If your system administrator changes any of the default codes, you can record the new codes in the “New Code” column for reference.

NOTE

Most of the following feature codes work when your IP phone is idle. However, if you are on an active call or if the IP phone is off-hook, you may need to press (Special) before you enter the feature code to activate the feature.

To delete the characters entered:

Press (Hold) to move the cursor to the left and delete the characters entered.

To cancel the feature:

Press *.

Feature	Page	Code	New Code
Account Code – Follow Calls	42	391
Account Code – Optional	42	390
ACD Agent – Log In	73	326
ACD Agent – Log In/Out	73	328
ACD Agent – Log Out	73	327
ACD Agent – Wrap-up Terminate	74	329
Activate Door Relay	31	332
Agent Help – Reject	75	376
Agent Help – Request	75	375

Page 28 Mitel® 5320/5330/5340 IP Phone User Guide – Release 5.0, April 2013