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Mitel
5320, 5330, 5340 manual
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115 pages, 2.32 Mb
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Contents
Main
Page
5320/5330/5340 IP Phone Quick Reference Guide
Feature Buttons
Commonly Used Feature Codes
Answering Calls
Placing Emergency Calls
Placing Internal (Intercom) Calls
Placing External Calls
Redialing External Numbers
Notice
Important Safety Instructions and Precautions
Programming Emergency Numbers
Safety Notices
Maintenance and Repair
Power Requirements
Software Updates
Product Disposal Instructions
Phone Usage
WARNING
Notice to Canadian Customers
Notice to U.S. Customers
Notice to European Customers
Page
Contents
Getting Started 1
Personalizing Your Phone 15
Answering and Placing Calls 33
Call Features 43
Messages 67
Hunt Groups 73
Cordless Devices 79
Index 91
Troubleshooting 87
Page
Getting Started
Welcome
About Your IP Phone
5320/5330 IP Phone Features
5340 IP Phone Features
Phone Feature Descriptions
Handset
Display
Ring/Message Indicator
Feature Buttons
Dialpad Buttons
Programmable Buttons
Menu Buttons (5340 IP Phones only)
Navigation Page Buttons
External Speaker
Phone Signals
Comfort and Safety Tips
Viewing the Phone Information
Using a Headset
Using the 5310 IP Conference Unit
Accessing/Exiting the Conference Controller Application
Turning the Conference Unit On and Off
Adjusting the Conference Unit Volume
Muting the Conference Unit
Placing the Conference Unit in Presentation Mode
Using the Line Interface Module (LIM)
Making and Answering Calls Using the Analog Button
Making and Answering Calls Using the Failover Mode
Page
Personalizing Your Phone
Adjusting the Viewing Angle
Changing Volume Levels
Changing the Ring Tone
Changing the Language
Changing the Text Size on the Display
Using the Screen Saver
Page
Viewing Call History
Viewing Call History
Deleting Call Records
Reviewing Call Record Icons
Cutomizing Your Contact List
Adding Names to Your Contact List
Editing Your Contact List
Dialing from Your Contact List
Specifying Audio Feedback Options
Using the Dialpad Buttons to Enter Characters
Page
Using Programmable Buttons
Default Access Codes
Outside Line Access Codes
Extension Numbers
Default Feature Codes
Page
Page
Listening to Background Music
Viewing Button Assignments
Resetting Programmable Buttons
Resetting the IP Phone to the Default Settings
Switching Keymaps
Activating Door Relay
Answering and Placing Calls
Answering Calls
Answering Waiting Calls
Using Automatic Call Access
Redirecting Calls
Using Automatic Trunk Answer
Placing Calls
Placing Emergency Calls
Placing Emergency Calls using the LIM Line
WARNING
Placing Internal Calls
Requesting a Callback (Queuing the Phone)
Using Camp-on
Placing External Calls
Redialing a Number
Using Speed Dial
Using System Speed Dial
Using Station Speed Dial
Storing Station Speed-Dial Numbers
Dialing Station Speed-Dial Numbers
Deleting Station Speed-Dial Entries
Assigning Speed-Dial Numbers to Programmable Buttons
Using the Directory
Using Account Codes
Call Features
Using Handsfree Mode
Using Ring Intercom Always
Using Mute
Placing Calls On Hold
Entering a Hookflash
Transferring Calls
Transferring Calls to Other Extensions
Transferring Calls to External Numbers
Page
Forwarding Calls
Manual Call Forwarding
System Forwarding
Using Dynamic Extension Express
Using the Handoff - Push/Pull Feature
Receiving Message Waiting Indications
Placing Ad Hoc Conference Calls
Adding a Conference Party
Transferring a Conference
Dropping Out of a Conference
Ending a Conference and Placing all Parties on Hold
Using Meet-Me Conferencing
Conference Assistant
Access Codes
Setting Up a Meet-Me Conference
Joining a Meet-Me Conference
Dropping Out of a Meet-Me Conference
Putting a Meet-Me Conference on Hold
Transferring a Meet-Me Conference
Using Record-A-Call
Using Group Listen
Using Call Logging
Using Secondary Extension Buttons
Using Hot Desking
Using the Configuration Assistant
Changing Your Station Passcode
Accessing the Configuration Assistant
Changing the Dynamic Extension Express Settings
Changing the DND Settings
Changing the Manual Call Forwarding Settings
Managing Meet-Me Conferencing Access Codes
Using Remote Programming
Changing the Dynamic Extension Express Settings
Changing the DND Settings
Changing the Manual Call Forwarding Settings
Changing Your Station Passcode
Page
Messages
Leaving Messages at Other Extensions
Viewing and Responding to Messages
Canceling Messages Left at Other Extensions
Deleting Waiting Inter-Station Messages
*
Using Do-Not-Disturb (DND)
Using Reminder Messages
Paging Other System Users
Placing a Page Announcement
Enabling or Disabling the Page Feature
Page
Hunt Groups
Logging in to ACD Hunt Groups
Logging out of ACD Hunt Groups
Stopping the ACD Hunt Group Wrap-up Timer
Other Hunt Group Features
Requesting Agent Help
Diverting Hunt Group Calls
Hunt Group Supervisor Features
Accepting or Rejecting Agent Help Calls
Monitoring Calls
Stealing Hunt Group Calls
Using Barge-In
Page
Cordless Devices
Page
Cordless Module
Handset and Headset Combinations
Pairing the Cordless Module and Devices
Pairing a DECT Cordless Accessory with a DECT Cordless Module
Pairing a Bluetooth Accessory with a Bluetooth Module
To unpair a cordless device:
Cordless Module LED Indicators
Using a Cordless Device as a Remote Control
Using the Mute Key on a Cordless Device
Using the Volume Keys on Cordless Device
Alerting Tones and LEDs
Page
Using the Mitel Cordless Handset
Cordless Handset Features
Answering Calls
Hanging Up
Cordless Handset Alerting Tones and LEDs
Page
Using the Mitel DECT Cordless Headset
Cordless Headset Features
Answering Calls
Hanging Up
Cordless Headset Alerting Tones and LEDs
Using A Bluetooth Headset
Answer a Call
Hang Up
Using the Cordless Devices Application
Viewing Cordless Module Information
Low Battery Level
Enabling/Disabling Auto-Connect on a Bluetooth Headset
Editing a Bluetooth Headset Name
Page
Troubleshooting
Contact Information
Error Messages
Troubleshooting
Troubleshooting Tips