Answering Calls

Lift the handset, or press (Speaker) to answer a call while using a headset or to answer a call in Handsfree Mode.

Placing Emergency Calls

Dial the emergency number (911 U.S. or 999/112 Europe). The system immediately places the emergency call as soon as you dial the number, even if you do not select an outside line.

Placing Internal (Intercom) Calls

With or without the handset lifted, dial the extension number. If you enter incorrect digits,

you can press (Hold) to move the cursor backward, deleting the last digits entered. If you are using Handsfree Mode, listen for the double tone, and then begin to speak.

Placing External Calls

Press the Outgoing button, an unlit Call button, or enter the Outgoing Call access code (8 is the default code), and then dial the number.

Redialing External Numbers

With or without the handset lifted, press the (Redial). The system automatically selects

a line and dials the number.

Transferring Calls to Other Extensions

1.While on the call, press (Transfer), and then enter the extension number.

2.Do one of the following:

Wait for an answer, announce the call, and then hang up. If the extension is unavailable, press the flashing IC or Call button to return to the caller.

Hang up to transfer the call and disconnect the call from your IP phone.

Forwarding Calls

1.Press the Fwd button, and then enter the feature code, if applicable. ENTER FORWARD DEST appears.

2.Enter the extension number, or press the Outgoing button or enter the Outgoing Call access code (8 is the default code), and then dial the telephone number.

Placing Ad Hoc Conference Calls

1.While on the first call, press the Conf button to place the call on hold. CALL NEXT PARTY TO CNF appears.

2.Place a call to the next conference party. For external calls, press the Outgoing button or enter the Outgoing Call access code (8 is the default code), and then dial the number.

3.After the party answers, announce the conference, and then press the Conf button to place the call on hold. If necessary, repeat this step to add the remaining conference party.

4.Press the Conf button again to start the conference. CNF IN PROGRESS appears.

Viewing and Responding to Messages

1.With the handset on-hook, press (Message) or the VIEW MESSAGE menu button (5340 IP Phones only). Messages are displayed as first in/ first out. If there is more than one message, you

can repeatedly press (Message) to scroll through the messages.

2.When the desired message is displayed, press #, or lift the handset for privacy, and then press # to respond. (If your handset is off-hook and you

press [Message], you automatically place a call to the party or message center who left the message.)

Using Do-Not-Disturb

1.Press the DND button, and then do one of the following:

Press (Up) or (Down) to scroll through the messages.

Enter the two-digit number for the DND message.

2.If applicable, enter the additional text for the DND description.

3. Press

(Speaker), or lift and replace the

handset.

 

Placing a Page Announcement

1.Press 7.

2.Enter the page-zone number (0 to 9).

3.After the tone, make your announcement, and then hang up.

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Mitel® 5320/5330/5340 IP Phone User Guide – Release 5.0, April 2013

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Mitel 5320, 5340, 5330 Answering Calls, Placing Emergency Calls, Placing Internal Intercom Calls, Placing External Calls

5330, 5320, 5340 specifications

The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. Offering a combination of advanced technology and user-friendly features, the Mitel 5330 is ideal for office environments where high-quality communication is essential.

At its core, the Mitel 5330 leverages Voice over Internet Protocol (VoIP) technology, allowing for seamless connectivity over the internet. This technology enhances voice clarity and reduces communication costs by utilizing existing network infrastructure instead of traditional phone systems. The phone utilizes the SIP (Session Initiation Protocol) standard, ensuring interoperability with various VoIP platforms.

One of the standout features of the Mitel 5330 is its extensive display. With a backlit graphical interface, users can easily navigate through menus and access information quickly. The phone typically includes a high-definition color display that enhances visibility, making it convenient for users to manage calls and access features.

The Mitel 5330 is equipped with programmable keys that enhance efficiency, allowing users to create shortcuts for frequently used functions, such as speed dialling or call transfer. This customizability allows employees to tailor the phone to their specific needs, increasing productivity in the workplace.

Additionally, the Mitel 5330 supports a wide range of call management features, including call hold, call forwarding, and three-way calling. These functionalities streamline communication processes, enabling teams to work collaboratively and efficiently. The phone also supports voicemail integration, ensuring that users never miss an important message.

Built-in audio technologies, such as wideband audio and high-definition sound quality, contribute to crystal-clear voice communication, minimizing misunderstandings during calls. Furthermore, the phone often includes a hands-free speakerphone option, enhancing flexibility for users who may need to multitask while conversing.

In terms of connectivity, the Mitel 5330 typically features various ports, including Ethernet connections, allowing for easy integration into existing network setups. Its robust architecture ensures reliability, even in demanding office environments.

Overall, the Mitel 5330 represents a powerful solution for businesses seeking a reliable, feature-rich IP phone. Its combination of advanced technology, user-friendly features, and high call quality makes it an excellent choice for organizations looking to improve their communication capabilities. With its focus on efficiency and performance, the Mitel 5330 can significantly enhance workplace productivity.