Mitel 5340, 5320 Viewing and Responding to Messages, Canceling Messages Left at Other Extensions

Messages

Viewing and Responding to Messages

When you have waiting messages, the (Message) button and Message/Ring Indicator flash and the display shows the number of waiting messages.

NOTE

If your handset or speakerphone is off-hook when you view an inter-station message, you automatically call the party who left the message.

The display shows new messages as follows:

•Inter-station messages sent by other internal parties are indicated by the party’s programmed user name.

•Voice messages are indicated by FROM MBOX <your extension number>.

To view or respond to messages:

1.With the handset on-hook, press (Message) or the VIEW MESSAGE menu button (5340 IP Phones only). Messages are displayed as first in/first out. If there is more than

one message, you can repeatedly press (Message) to scroll through the messages.

2.When the desired message is displayed, press #, or lift the handset for privacy, and then

press # to respond. [If your handset is off-hook and you press (Message), you automatically place a call to the party or message center that left the message.]

Canceling Messages Left at Other Extensions

You can cancel messages left at other extensions.

To cancel a message left at another extension:

1.Dial 366 or press (Message), and then press the CANCEL MESSAGE menu button. CANCEL MESSAGE ON EXT # appears.

2.Enter the extension number where you left the message. MESSAGE CANCELED FOR <name> appears.

Deleting Waiting Inter-Station Messages

You can delete waiting inter-station messages.

NOTE

To delete waiting voice messages, you must connect to your voice mailbox.

To delete waiting inter-station messages:

1.Press (Message) or the VIEW MESSAGE menu button (5340 IP Phones only). MSG <message information> appears.

2.Press * or the DELETE menu button (5340 IP Phones only) to delete the displayed message.

Page 68 Mitel® 5320/5330/5340 IP Phone User Guide – Release 5.0, April 2013