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Mitel
5320, 5340, 5330 manual
Models:
5330
5320
5340
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115 pages
204 b
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Troubleshooting
Error codes
Maintenance
Problem Possible Solution
Resetting Programmable Buttons
Default Access Codes
To stop the wrap-up timer
Phone Signals
Adjusting the Viewing Angle
Low Battery Level
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Contents
Communications Platform
Page
Feature Code
Feature Buttons
Commonly Used Feature Codes
5320/5330/5340 IP Phone Quick Reference Guide
Placing Emergency Calls
Using Do-Not-Disturb
Answering Calls
Placing Internal Intercom Calls
Techpubs@mitel.com
Maintenance and Repair
Important Safety Instructions and Precautions
Safety Notices
Programming Emergency Numbers
Software Updates
Power Requirements
Product Disposal Instructions
Phone Usage
Directive 1999/5/EC of the European
Page
Contents
Using Automatic Trunk Answer Placing Calls
Answering and Placing Calls
Call Features
Using the Directory Using Account Codes
Using Meet-Me Conferencing
Messages
Cordless Devices
Troubleshooting
Hunt Groups
Index
Page
Welcome
About Your IP Phone
5320/5330 IP Phone Features
IP Phone
IP Phone Features
Handset
Phone Feature Descriptions
Ring/Message Indicator
Display
Dialpad Buttons
Navigation Page Buttons
Programmable Buttons
Menu Buttons 5340 IP Phones only
External Speaker
Phone Signals
Comfort and Safety Tips
To view system information
Using a Headset
Viewing the Phone Information
To connect and activate the headset
Adjusting the Conference Unit Volume
Using the 5310 IP Conference Unit
Accessing/Exiting the Conference Controller Application
Turning the Conference Unit On and Off
Muting the Conference Unit
Placing the Conference Unit in Presentation Mode
To enable/disable Presentation Mode
To mute the Conference Unit
Using the Line Interface Module LIM
To answer a Call using the analog line
Making and Answering Calls Using the Analog Button
To make a call using the Analog line
To end a current call when an incoming analog call arrives
Making and Answering Calls Using the Failover Mode
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Adjusting the Viewing Angle
To adjust the viewing angle
Adjusting the Display Contrast and Brightness
Changing Volume Levels
Changing the Ring Tone
Changing the Language
To change the display/prompt language
To change the text size on a display
Changing the Text Size on the Display
Press Large Text or Small Text
Using the Screen Saver
To configure the screen saver on your IP Phone
To wake your IP phone from screen saver mode
Viewing Call History
Viewing Call History
To view your call history
To delete an individual call record
Deleting Call Records
Reviewing Call Record Icons
Press Delete Log Entry To delete all calls by type
Editing Your Contact List
Cutomizing Your Contact List
Adding Names to Your Contact List
Dialing from Your Contact List
To play the beep, press Play button beep or Play error beep
To adjust the volume of the audio feedback
Specifying Audio Feedback Options
Using the Dialpad Buttons to Enter Characters
To use the dialpad to enter characters
Personalizing Your Phone
Lamp Signals Description
Using Programmable Buttons
To program a button
Outside Line Access Codes
Default Access Codes
Default Feature Codes
Extension Numbers
Answer Ringing Call 351 Automatic IC Access On/Off
Message View Messages
Listening to Background Music
Resetting Programmable Buttons
Resetting the IP Phone to the Default Settings
Viewing Button Assignments
To switch between keymaps during a call
Switching Keymaps
To switch between keymaps when your IP phone is idle
Activating Door Relay
Answering Calls
Using Automatic Call Access
Answering Waiting Calls
To redirect calls
Using Automatic Trunk Answer
Redirecting Calls
To use Automatic Trunk Answer
Placing Calls
Placing Emergency Calls using the LIM Line
Placing Emergency Calls
Placing Internal Calls
Using Camp-on
Requesting a Callback Queuing the Phone
To place an external call
Placing External Calls
Redialing a Number
To use Redial
Using Station Speed Dial
Using Speed Dial
Using System Speed Dial
Storing Station Speed-Dial Numbers
To dial a Station Speed-Dial number
Dialing Station Speed-Dial Numbers
Deleting Station Speed-Dial Entries
To delete a Station Speed-Dial entry
To program a Station Speed-Dial button
Assigning Speed-Dial Numbers to Programmable Buttons
To program a System Speed-Dial button
Using the Directory
Button Characters Represented
To disable the code
Using Account Codes
To search for a directory name or feature
To enter an optional account code
Using Ring Intercom Always
Using Handsfree Mode
Using Mute
Placing Calls On Hold
Entering a Hookflash
Transferring Calls to Other Extensions
Using Reverse Transfer
Transferring Calls
Transferring Calls to External Numbers
To display your user information and the date and time
Viewing Your System Information
Viewing Caller ID Information
To show the outside party’s name/number
Manual Call Forwarding
Forwarding Calls
System Forwarding
To disable Dynamic Extension Express
Using Dynamic Extension Express
To enable Dynamic Extension Express
To answer a call routed to your mobile or home phone
To use the Dynamic Extension Express Handoff pull feature
Using the Handoff Push/Pull Feature
To use the Dynamic Extension Express Handoff push feature
To cancel the Dynamic Extension Express Handoff feature
Receiving Message Waiting Indications
Callback Auto Attendant Number
Transferring a Conference
Placing Ad Hoc Conference Calls
Adding a Conference Party
Dropping Out of a Conference
Ending a Conference and Placing all Parties on Hold
To toggle between the held callers
Setting Up a Meet-Me Conference
Using Meet-Me Conferencing
Access Codes
To set up a Meet-Me Conference using a personal access code
Putting a Meet-Me Conference on Hold
Joining a Meet-Me Conference
Dropping Out of a Meet-Me Conference
Transferring a Meet-Me Conference
To use Record-A-Call
Using Record-A-Call
Using Group Listen
To stop Record-A-Call
To return a call or redial a number listed in a call log
Using Call Logging
To use Call Logging
To delete individual call log entries
Using Secondary Extension Buttons
To log on to a Hot Desk-enabled base phone
Using Hot Desking
To log off of a Hot Desk session
Changing Your Station Passcode
Using the Configuration Assistant
To change your station passcode
To access the Configuration Assistant
Accessing the Configuration Assistant
Changing the Dynamic Extension Express Settings
To change the DDE settings using Configuration Assistant
Changing the Manual Call Forwarding Settings
Changing the DND Settings
To change the DND settings using Configuration Assistant
To create a new Meet-Me Conference access code
Managing Meet-Me Conferencing Access Codes
To delete an existing Meet-Me Conference access code
Using Remote Programming
To enable Dynamic Extension Express using Remote Programming
To turn on Manual Call Forwarding using Remote Programming
To turn on DND using Remote Programming
To turn off DND using Remote Programming
To turn off Call Forwarding using Remote Programming
To change your station passcode using Remote Programming
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Messages
Leaving Messages at Other Extensions
Viewing and Responding to Messages
Canceling Messages Left at Other Extensions
Deleting Waiting Inter-Station Messages
To turn on DND
Using Do-Not-Disturb DND
Code Default Mes New Message Default Message Sage
To turn off DND
To cancel all Reminder message requests
Using Reminder Messages
Code Default New Message
To set a Reminder message
Paging Other System Users
Enabling or Disabling the Page Feature
Placing a Page Announcement
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Logging in to ACD Hunt Groups
To log in to one or more ACD hunt groups
Logging out of ACD Hunt Groups
Stopping the ACD Hunt Group Wrap-up Timer
To stop the wrap-up timer
To log out of one or more ACD hunt group
Diverting Hunt Group Calls
Other Hunt Group Features
Requesting Agent Help
To use Agent Help
Monitoring Calls
Hunt Group Supervisor Features
Accepting or Rejecting Agent Help Calls
Stealing Hunt Group Calls
Using Barge-In
To monitor and/or barge in on a call
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Cordless Devices
Feature Function
Cordless Module
Handset and Headset Combinations
To pair a Bluetooth accessory
Pairing the Cordless Module and Devices
Pairing a Bluetooth Accessory with a Bluetooth Module
To pair a Dect cordless device
To unpair a cordless device
Cordless Module LED Indicators
Blue LED Function
Using the Volume Keys on Cordless Device
Using a Cordless Device as a Remote Control
Using the Mute Key on a Cordless Device
Alerting Tones and LEDs
Low Battery Level
Using the Mitel Cordless Handset
Cordless Handset Features
Cordless Handset Alerting Tones and LEDs
Answering Calls
Hanging Up
To hang up
LED Color LED State Indicates
Using the Mitel Dect Cordless Headset
Cordless Headset Features
Cordless Headset Alerting Tones and LEDs
Answer a Call
Using a Bluetooth Headset
Hang Up
Connecting/Disconnecting a Bluetooth Headset
Using the Cordless Devices Application
Enabling/Disabling Auto-Connect on a Bluetooth Headset
Low Battery Level
Editing a Bluetooth Headset Name
To edit a name
Cordless Devices
Contact Information
Error Messages
Message Reason
Troubleshooting Tips
Problem Possible Solution
To Handoff
