Appendices 115
Appendix D: Troubleshooting, continued
IEEE 1394 Devices
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| Symptom |
| Remarks |
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5. | There is no audio and video from the IEEE |
| • | The device is not turned on. Turn the device power on. |
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| 1394 device. |
| • No media (tape or disc) is inserted into the device. |
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| • The media is blank (has no recording). |
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| • The play command failed - Try pressing play again on the |
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| device’s remote control or front panel. |
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| • The device is already in use (for example, the device is cur- |
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| rently recording). |
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| • The source is |
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| • The device’s digital video signal is not supported by the TV, |
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| as may be the case with an IEEE 1394 signal from a com- |
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| puter. Use analog connections instead, if available. |
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| • The device is not an audio/video device. |
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| • Too many other devices are already communicating over IEEE |
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| 1394. Remove or stop some devices and try again. |
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6. | The IEEE 1394 device cannot be selected (is |
| • | The device may be busy with a recording. Cancel the recording. |
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| grayed out). |
| • You have connected more than seven IEEE 1394 devices. |
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| Unplug the eighth device and one other device. Plug the new |
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| device back in. |
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7. | All IEEE 1394 devices disappear. |
| • The connected devices must not be in a loop that returns to |
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| the TV. Make sure a device is connected at the end. |
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| • Disconnect all the cables and devices from the TV. Replace |
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| them one by one to locate the problem device or cable. |
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| • Use System Reset (front control panel). |
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8. | An IEEE 1394 device has been plugged in |
| • The IEEE 1394 connection to the TV or another device is not |
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| but does not appear in the Input Selection |
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| secure or is loose. |
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| menu (not discovered). |
| • The IEEE 1394 device is not powered on. |
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| • A device in the IEEE 1394 chain is not powered on. Turn on |
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| all the devices. |
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| • The device discovery can take as long as a minute to initiate. |
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| • | IEEE 1394 cable is too long (maximum of 15 feet between |
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| devices). |
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| • The IEEE 1394 device uses an incompatible protocol and will |
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| not be discovered |
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9. | Cannot view video from an IEEE 1394 DV |
| Use analog connections for video and audio. You can still use the |
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| camcorder. |
| IEEE 1394 connection for control functions, however. |
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10. | An IEEE 1394 device is not responding |
| • | Unplug the device’s power cord. Wait at least ten seconds |
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| properly. |
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| and plug it in again. |
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| • Some IEEE 1394 devices are not supported by the TV |
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| because of incompatible standards. |
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| NetCommand |
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| Symptom |
| Remarks |
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| 1. | Cannot see the A/V Receiver menu. |
| The A/V Receiver is not connected to any video input of the TV. |
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| To check the A/V Receiver menu, temporarily plug into an unused |
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| input of the TV, such as Input 3. Exit the Auto Input Sensing screen |
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| and select Input 3 from the Input Selection menu. Press MENU. |
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