R e a d i n g a Te s t L a b e l

The 9825/9850 first label shows the printer’s configuration by packet (A-M). See Chapter 2, "Configuring the Printer," for more information. The lines beginning with M show the printer’s memory allocation, which can be changed. The units for supply position, etc. are displayed in dots, even if you entered them in English or Metric units.

The second label shows the model number, software version, total number of inches printed, number of inches printed by current printhead, voltage, print contrast, printhead resistance, number of bad dots, and installed options (see the following table). The test label for the 9850 printer shows an inch count for the high energy ribbon. The one-dot rule line at the bottom of the test label indicates the vertical 0,0 point.

Installed Options

Description

 

 

C

Cutter (Knife)

 

 

M

256K memory expansion

 

 

P

Peel mode

 

 

R

RS-232 option (Keypad)

 

 

S

Stacker

 

 

V

Verifier

 

 

I f Yo u R e c e i v e a n E r r o r M e s s a g e

Any time you receive a message that is not described in this manual, or the recommended action does not solve the problem, call Technical Support. Some errors are the result of communication problems. In this case, reset your printer and reboot your computer. If you change any of the online configuration packets, resend the format packet to the printer, so the configuration changes take effect.

Diagnostics and Errors 8-3

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Monarch 9825, 9850 A d i n g a Te s t L a b e l, Yo u R e c e i v e a n Error M e s s a g e, Installed Options Description