Reading a Test Label
The 9825/9850 first label shows the printer’s con figuration by
packet (A-M). See Chapter 2, "Configuring the Printer," for more
information. The lines beginning with M show the printer’s
memory allocation, which can be changed. The units for supply
position, etc. are displayed in dots, even if you entered them in
English or Metric units.
The second label shows the model number, software version, total
number of inches printed, number of inches printed by current
printhead, voltage, print contrast, printhead resistance, number of
bad dots, and installed options (see the following table). The test
label for the 9850 printer shows an inch count for the high energy
ribbon. The one-dot rule line at the bottom of the test label
indicates the vertical 0,0 point.
Installed Options Description
C Cutter (Knife)
M 256K memory expansion
PPeel mode
R RS-232 option (Keypad)
SStacker
V Verifier

If You Receive an Error Message

Any time you receive a message that is not described in this
manual, or the recommended action does not solve the problem,
call Technical Support. Some errors are the result of
communication problems. In this case, reset your printer and
reboot your computer. If you change any of the online
configuration packets, resend the format packet to the printer, so
the configuration changes take effect.
Diagnostics and Errors 8-3