Monarch 9403, 9850, 9825 specification

765The printhead has less than 8 bad dots (4 dots for 9403/9850 printers). The printer can shift bar code fields to avoid bad dots. You may need to press ESCAPE/CLEAR to continue printing. Print a test label to confirm the number of bad dots.

768Printhead has more than 30 bad dots (10 dots for 9403/9850 printers) or is not connected. Make sure the printhead is connected.

770The print motor is not ready. Call Technical Support.

771The format specified by the application was not found. Reload your application and format, and try again. If the problem continues, call Technical Support.

790Wait until the printer is idle (no batch waiting to print or not receiving data) before you send any packets. This error may occur when you try to print a test label if the printer is busy.

791The printer has an error pending. Turn off the printer. Wait 15 seconds and turn it back on. Resend the packets. If the problem continues, call Technical Support.

792The printer is not initialized. Call Technical Support.

793The printer job queue is full. Turn off the printer. Wait 15 seconds and turn it back on. Resend the packets. If the problem continues, call Technical Support.

850Invalid script packet or not enough flash memory for the script. The script download failed. Format flash memory and download the script using the COPY command from DOS or the ADK2 software.

851Invalid lookup table or not enough flash memory for the script. The lookup table download failed. Check the data in the lookup table. Format flash memory and download the script using the COPY command from DOS or the ADK2 software.

8-22Diagnostics and Errors

Image 182

Monarch 9403, 9850, 9825 manual

Contents

Monarch Printers 9403 9825 9850 Canadian D.O.C. Warning Trademarks TA B L E O F C O N T E N T S Getting StartedPage Iii Printing Status Polling Page Vii Viii T T I N G S TA R T E D O u t T h i s M a n u a l 2Getting Started F o r e Yo u B e g i nE a t i n g a n M P C L I I F o r m a t P a c k e t Type the following text field Type the following constant text fieldType the following bar code field Type the following bar code data I l y S t a r t u p P r o c e d u r e s Sample Batch Packet A r t i n g w i t h a D e s i g n T e r m i n i n g F o r m a t C o n t e n t s T e r m i n i n g t h e P r i n t a r e a A w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s N s i d e r i n g F i e l d Ty p e s N s i d e r i n g F o n t s L l i n g i n t h e F o r m a t Wo r k s h e e t T e r c h a n g i n g P a c k e t sI n g t h e F o r m a t Wo r k s h e e t N F I G U R I N G T H E P R I N T E R T t i n g C o m m u n i c a t i o n P a r a m e t e r s I n g P a r a l l e l C o m m u n i c a t i o n s A n d a r d S y n t a x G u i d e l i n e s I n g M P C L I I C o n v e n t i o n sC L I I P u n c t u a t i o n ‘comment‘Page I n g O n l i n e C o n f i g u r a t i o n Pa c k e t s N f i g u r a t i o n P a c k e t H e a d e r Header Constant ID# ID. Use 6Configuring the PrinterHeader,ID#,action,device p 25,0,0,0 p Action Add configurationA,N,E p Units Optional parameter. Options English Metric Dots N f i g u r a t i o n S y n t a x G u i d e l i n e s F i n i n g t h e S y s t e m S e t u p Pa c k e t A1. a System Setup PacketK i n g P r i n t a d j u s t m e n t s Example I,A,0,0,1,1,0 p B3. ribbonon B1. B Supply Setup PacketF i n i n g t h e S u p p l y S e t u p Pa c k e t F i n i n g t h e P r i n t C o n t r o l P a c k e t 12Configuring the PrinterContrast,printadj,marginadjust Speedadj,phwidth p D1. D Monetary Formatting Packet 1,1,2 p ANSIcd,string1,string2 p S e t t i n g C o n t r o l C h a r a c t e r s ?E?~123~044~034~124~125~126~094 p Syntax I,F,baud,wordlength,stopbits,parity, flowcontrol p F6. flowcontrol Flow Control. Options None DTR defaultF i n i n g t h e B a c k f e e d C o n t r o l Pa c k e t Action,dispos,bkfddis p 2 pPage To reallocate in K Enter this amount M1. M Memory Configuration Packet M2. buffer Buffer typeBuffer,device,buffersize p Buffer Type 9403 9825 9850 22Configuring the PrinterM3. device Storage type E c k i n g C u r r e n t B u f f e r S i z e s 9403 9825 9850 24Configuring the Printer O u t M e m o r y B u f f e r s Linecount x 50/1024 Make copies of this page to use as a buffer worksheet F f e r Wo r k s h e e tF f e r a l l o c a t i o n C o n s i d e r a t i o n s Page N d i n g I m m e d i a t e C o m m a n d s I n g I m m e d i a t e C o m m a n d sA b l i n g I m m e d i a t e C o m m a n d s DCd Command ParameterDD or FF1 E a r i n g P a c k e t s f r o m M e m o r y C,R p I n g t h e F o n t Pa c k e tClears Format #1 from volatile RAM Font#,action,device p W3. action Action. Options W4. device Printer returns the following to the host Cell Height Baseline SpacingType Cell Width Action Enter H to upload flash information I n g t h e F l a s h U p l o a d Pa c k e tH p 36Configuring the Printer A s h C o n s i d e r a t i o n s Header,format#,action,device p L o a d i n g F o r m a t H e a d e r I n f o r m a t i o nSelects all formats in memory and returns the following H,Z p Selects format1 and returns the following to the host F I N I N G F I E L D S Format#,action,device,measure,length F i n i n g t h e F o r m a t H e a d e rFormat Header begins a format file Width,name p F i n i n g Te x t F i e l d s T1. T T2. field# T3. # of char T4. fix/var T5. row 4Defining Fields Line field Line field not Blocked out by 6Defining Fields T12. alignment Example T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p Each bar code field requires a separate definition Internal symbol set is usedF i n i n g B a r code F i e l d s 8Defining Fields Left/Center/Right-Justified Fields Balanced Fields Bar Code Number of Characters Fixed or Variable 10Defining Fields Printer Unit of Measure Row or Column or End Row End Column B7. font Bar code. Options Postnet Set 3 D P I B a r code D e n s i t i e s12Defining Fields Dots/mils Available Bar code Density Element Row Height Bar code Density Narrow Narrow to Data Appearance Char SetSelector Or cpi Element Wide Ratio Data Appearance Char Set Bar Code Size Density Max. Data App 14Defining FieldsNum Alphanum Row x Col Selector Length Code 0 D P I B a r code D e n s i t i e s Bar code Density 16Defining FieldsSelector Or cpi Element Wide Ratio Length Row Height Aspect Data Appearance Char Set Num Alphanum 18Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s Field#,# of char p F i n i n g C o n s t a n t Te x t F i e l d sField Data Field Type 20 p 11 pt. CG Triumvirate C1. CC2. row 15 pt. CG Triumvirate C7. wid mag 22Defining FieldsC6. hgt mag C8. color Defining Fields Example C,30,10,0,1,1,1,B,L,0,0,MADE in USA,0 p Type,row,column,angle/end row,length F i n i n g L i n e F i e l d sN e Ty p e s End col,thickness,pattern p 26Defining Fields L5. angle/ If Using Segments end rowL6. length/ If Using Segments end col F i n i n g B o x F i e l d s Q2. row 28Defining FieldsQ1. Q Example Q,240,30,270,150,3, p 30Defining Fields F I N I N G F I E L D O P T I O N S S t r i c t i o n s P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s 2Defining Field Options %$ p T i o n 1 F i x e d D a t aFixed char p R1. R Option Header T i o n 2 D a t a Ty p e R e s t r i c t i o n sCharcode p T i o n 3 D a t a E n t r y Te m p l a t e s Code,chars p Src fld,src start,# to copy,dest T i o n 4 C o p y D a t a6Defining Field Options Start,copy code p 2033398BLUE Bar Code Defining Field Options R g i n g F i e l d s203 Non-printable 339 Text R7. copy code Copy Method Allows data to be entered from the keypad T i o n 5 D e f i n e D a t a E n t r y S o u r c e sB F i e l d s 8Defining Field Options 20,prompt p T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t sT i o n 3 0 P a d d i n g D a t a 20,Order Number p Pads data with an X on the left side of the field T i o n 3 1 C a l c u l a t e C h e c k D i g i tM p l e U s e f o r P a d d i n g 10Defining Field Options 42,1 p T i o n 4 2 P r i c e F i e l d42,appearance code p 50,narrow,wide,gap,narspace T i o n 5 0 B a r code D e n s i t y12Defining Field Options Widespace p Indicates Option 51,security,stand/default p51,2,S p 14Defining Field Options 52,row/column,dimension pT i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h 60,I/D,amount,l pos,r pos p 60,I,5,1,6 p T i o n 6 1 R e i m a g e F i e l d Selector,action,device,modulus Fldlength,D/P,weights pI n g C h e c k D i g i t s Check Digit Header 18Defining Field Options M o f P r o d u c t s C a l c u l a t i o n1,2,3,4 M o f D i g i t s C a l c u l a t i o n 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = 20Defining Field Options E AT I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s Hex Method E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Run Length E c i a l C o n s i d e r a t i o n s S i g n i n g C o m p l i a n c e L a b e l sS i g n i n g B i t m a p p e d I m a g e s Inches I n g t h e H e x M e t h o dExceeds Limit Assign 1 to every black square and 0 to every white square 6Creating Graphics I n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g F l a s h I n g Te m p o r a r y S t o r a g e I n g N o n v o l a t i l e R a MI n g Vo l a t i l e R a M T h i n t h e G r a p h i c P a c k e t H e a d e r E a t i n g a G r a p h i c Pa c k e tS i t i o n i n g t h e G r a p h i c I m a g e T h i n t h e F i e l d G1. G Graphic Header F i n i n g t h e G r a p h i c H e a d e rT h i n a F o r m a t G6. row 99,A,R,G,0,0,0,99Wire pG5. units B3. column E a t i n g B i t m a p F i e l d sB2. row B4. algorithm E a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data p 117,24,H,03FFFFFFFFFFFFFFFFFFFC p E a t i n g D u p l i c a t e F i e l d sAdjdir,adjamt,count p 1,2 p M p l e C o m p l i a n c e G r a p h i c P a c k e t Sample compliance graphic packet is shown below M p l e H e x G r a p h i c P a c k e t M p l e R u n L e n g t h G r a p h i c P a c k e t 20Creating Graphics Creating Graphics 22Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a tF i n i n g t h e G r a p h i c F i e l d GraphID,row,col,mode,rotation p G3. row G5. modeM p l e C o m p l i a n c e L a b e l G4. column 24Creating Graphics M p l e B i t m a p G r a p h i c I m a g e 26Creating Graphics I N T I N G Page Batch control F i n i n g t h e B a t c h H e a d e rBatch header Batch data E1. E Batch Control Field F i n i n g t h e B a t c h C o n t r o l F i e l d4Printing 1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s Sample Batch Data with Special Characters R g e d o r S u b F i e l d sC r e m e n t i n g F i e l d s N,1 p Decimal Character What Prints Q u e n t i a l M e t h o d Print Printing Printhead Knife Peel Mode Speed DensityW n l o a d i n g M e t h o d s Print Printhead Minimum Bar Code Narrow T c h M e t h o d T c h Q u a n t i t y Z e r o M e t h o d D i f y i n g F o r m a t s T i o n a l E n t r y M e t h o d TAT U S P O L L I N G Indicates the printer is offline 2Status Polling Q u i r y R e q u e s t E N QQ u i r y R e s p o n s e Page Char Const Comp Corr Online Busy Active Failure Error DataQ R e f e r e n c e Ta b l e B y t e # Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Battery Error Fault Dispense Label Char Const Low Format Waiting Ribbon Stock Online Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d B R e q u e s t Field Type Valid Options Description Identifier B R e s p o n s e Status1,Status2,FMT-1,BCH-2 Status2 Packet Type Parameter Error NumberField Number FMT-1/BCH-2 25,FMT-3,Bch-2 Following syntax is the response for a Job 4 requestPrinted,total,FMT-1,BCH-2 Number Meaning 14Status Polling Status Polling 16Status Polling A G N O S T I C S a N D Error S I n t i n g a Te s t L a b e l User Diag A d i n g a Te s t L a b e l Yo u R e c e i v e a n Error M e s s a g eInstalled Options Description S e t t i n g P r i n t e r s D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n L l i n g Te c h n i c a l S u p p o r t A d i n g a n Error L a b e l T a Error s Error Description Code Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page Page T a F o r m a t t i n g F a i l u r e s Page C h i n e Fault s ENTER/PAUSE Page Space Page Printer Description Display 26Diagnostics and Errors I N T E R O P T I M I Z AT I O N J u s t i n g t h e P r i n t Q u a l i t y Dark Spec D u c i n g I m a g i n g T i m e 4Printer Optimization T h F o r m a t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h P a c k e t s T h F i e l d s You can group fields with similar parameters. For exampleT h B a r codes M P L E SA M p l e U P C a F o r m a t P a c k e t 2Samples Mode Description M p l e M a x i code P a c k e t s D e 0 O b s o l e t e S a m p l e 4Samples D e 2 S a m p l e Samples A-5 D e 3 S a m p l e 6Samples C t a n g u l a r D a t a M a t r i x P a c k e t M p l e D a t a M a t r i x P a c k e t sU a r e D a t a M a t r i x P a c k e t Samples A-7 M p l e Q u i c k R e s p o n s e P a c k e t s HM,N0123456789012345 p Errorcor mask# datainput, charT e r i n g B a t c h D a t a f o r Q R code R u c t u r e d a p p e n d M o d e Modeid code# #ofdiv parity, errorcorCode P a c k e t 10Samples Example 1,D0205E9,Q0A, p B006qrcode, p R u c t u r e d a p p e n d Q R code P a c k e tSamples A-11 M p l e C o m p l i a n c e P a c k e t 12Samples Samples A-13 14Samples M p l e F o r m a t P a c k e t Samples A-15 Sample Zero Batch Packet 16Samples M p l e D a t a E n t r y F o r m a t P a c k e t 18Samples N T S Fonts B-1 Bold Font These samples were printed using the Internal Symbol setStandard Font 2Fonts CG Triumvirate Font 9pt These samples were printed using CodeCG Triumvirate Bold Font Fonts B-3 4Fonts T m a p F o n t I n f o r m a t i o n F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r s I n g 3 0 0 D P N o s p a c e d F o n t M a g n i f i c a t i o nI n g 2 0 3 D P Width Mag Standard Reduced Bold Fonts B-7 8Fonts Fonts B-9 I g h t M a g n i f i c a t i o n 2 0 3 D P O p o r t i o n a l F o n t M a g n i f i c a t i o nTr i u m v i r a t e B o l d 9 p t 0 3 D P Fonts Fonts B-11 Tr i u m v i r a t e B o l d 9 p t 0 0 D PI g h t M a g n i f i c a t i o n 3 0 0 D P I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e 6 p t 0 0 D P Fonts B-13 Tr i u m v i r a t e 7 p t 0 3 D PTr i u m v i r a t e 7 p t 0 0 D P Tr i u m v i r a t e 9 p t 0 3 D P Fonts B-15 Tr i u m v i r a t e 9 p t 0 0 D PTr i u m v i r a t e 1 1 p t 0 3 D P Tr i u m v i r a t e 1 1 p t 0 0 D P Tr i u m v i r a t e 1 5 p t 0 3 D P Fonts B-17 Tr i u m v i r a t e 1 5 p t 0 0 D P A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n R m a t C o n s i d e r a t i o n s 48pt Sample W n l o a d i n g Tr u e Ty p e F o n t s 9 8 2 5 / 9 8 5 I n g a s i a n D o u b l e B y t e Tr u e Ty p e F o n t s U b l e B y t e B i t m a p F o n t s Fonts B-23 U b l e B y t e Tr u e Ty p e F o n t sA r a c t e r M a p p i n g O v e r v i e w Character Mapping Code Batch Data C e n s i n g Yo u r F o n t s 500 I n g F o n t N u m b e r s i n F o r m a t s100 1000 Font Number DOS Code P p o r t e d S y m b o l S e t s a n d code P a g e sInternal Pages 437 or I n g code 1 2 8 F u n c t i o n codes T e r i n g E x t e n d e d C h a r a c t e r s Symbol Sets/Code Pages C-3 T e r n a l S y m b o l S e t 4Symbol Sets/Code Pages S I S y m b o l S e t L d C h a r a c t e r S e t Symbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Symbol Sets/Code Pages C-7 Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 14Symbol Sets/Code Pages Char Hex Decimal Symbol Sets/Code Pages C-15 16Symbol Sets/Code Pages Symbol Sets/Code Pages C-17 N a r y t o H e x C o n v e r s i o n C h a r t 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages B l a c k D o t s Symbol Sets/Code Pages C-21T t o R u n L e n g t h E n c o d i n g C h a r t F W h i t e D o t s 22Symbol Sets/Code Pages R M AT D E S I G N T O O L S L i n e C o n f i g u r a t i o n Wo r k s h e e t 9403 printer does not support backfeed T c h Wo r k s h e e t Batch Control Continuation E c k D i g i t Wo r k s h e e t Supply Layout Inches 203 200 190 180 170 160 150 140 130 120 110 100 192 288 384 480 576 672 768 806 102 203 305 406 508 609 711 812 853 Supply Layout dpi 300 102 203 305 406 508 609 711 812 Format Sample Printer Differences E-1 Feature PrinterI n t e r C o m p a r i s o n 2Printer Differences Feature Printer A t u s P o l l i n g I n f o r m a t i o n Default configuration packet settings areI n t e r C o n f i g u r a t i o n I n f o r m a t i o n 4Printer Differences N,1 Monarch p1,4,2 p Batch Header Batch Packet Option Monospaced FontsNon-volatile RAM 6,1,3,1 p D E Index Packet control characters Security level of P D F417 Yrillic characters Online configuration w orksheet D Data type restrictions Fixed data IM D On a grid List of options Sym bol selection 2 Restrictions w ith check digits Increm enting/decrem enting field option Description of 4 Odifying character w idth