C h i n e Fault s | Monarch 9850, 9825, 9403 manual

"Reconfiguring Memory" for more information. If the error message persists, call Technical Support.

M a c h i n e F a u l t s

These errors occur when there is a problem with the printer.

703The printer sensed a calibration of different-sized black marks. Make sure the correct supply is loaded.

704Printer has not sensed a supply mark within the specified number of inches or out of supplies. Check the

✦supply tracking

✦supply marks

✦black mark sensor position

✦supply roll for binding.

Press ENTER or ESCAPE/CLEAR, depending on your printer. If the error continues to appear, change the supply.

750Printhead is overheated. Turn off the printer to let the printhead cool. If the error persists, call Technical Support.

751Printer did not sense a black mark when expected. For errors 751-753, Check the

✦supply tracking

✦supply marks

✦black mark sensor position

✦supply roll for binding.

Press ENTER or ESCAPE/CLEAR, depending on your printer and try to continue printing. If the error continues to appear, change the supply.

8-20Diagnostics and Errors

Image 180

Monarch 9850, 9825, 9403 manual C h i n e Fault s

Contents

Monarch Printers 9403 9825 9850 Canadian D.O.C. Warning Trademarks TA B L E O F C O N T E N T S Getting StartedPage Iii Printing Status Polling Page Vii Viii T T I N G S TA R T E D O u t T h i s M a n u a l F o r e Yo u B e g i n E a t i n g a n M P C L I I F o r m a t P a c k e t2Getting Started Type the following constant text field Type the following bar code fieldType the following text field Type the following bar code data I l y S t a r t u p P r o c e d u r e s Sample Batch Packet A r t i n g w i t h a D e s i g n T e r m i n i n g F o r m a t C o n t e n t s T e r m i n i n g t h e P r i n t a r e a A w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s N s i d e r i n g F i e l d Ty p e s N s i d e r i n g F o n t s T e r c h a n g i n g P a c k e t s I n g t h e F o r m a t Wo r k s h e e tL l i n g i n t h e F o r m a t Wo r k s h e e t N F I G U R I N G T H E P R I N T E R T t i n g C o m m u n i c a t i o n P a r a m e t e r s I n g P a r a l l e l C o m m u n i c a t i o n s I n g M P C L I I C o n v e n t i o n s C L I I P u n c t u a t i o nA n d a r d S y n t a x G u i d e l i n e s ‘comment‘Page I n g O n l i n e C o n f i g u r a t i o n Pa c k e t s N f i g u r a t i o n P a c k e t H e a d e r 6Configuring the Printer Header,ID#,action,device pHeader Constant ID# ID. Use Action Add configuration A,N,E p25,0,0,0 p Units Optional parameter. Options English Metric Dots N f i g u r a t i o n S y n t a x G u i d e l i n e s A1. a System Setup Packet K i n g P r i n t a d j u s t m e n t sF i n i n g t h e S y s t e m S e t u p Pa c k e t Example I,A,0,0,1,1,0 p B1. B Supply Setup Packet F i n i n g t h e S u p p l y S e t u p Pa c k e tB3. ribbonon 12Configuring the Printer Contrast,printadj,marginadjustF i n i n g t h e P r i n t C o n t r o l P a c k e t Speedadj,phwidth p D1. D Monetary Formatting Packet 1,1,2 p ANSIcd,string1,string2 p S e t t i n g C o n t r o l C h a r a c t e r s ?E?~123~044~034~124~125~126~094 p Syntax I,F,baud,wordlength,stopbits,parity, flowcontrol p DTR default F i n i n g t h e B a c k f e e d C o n t r o l Pa c k e tF6. flowcontrol Flow Control. Options None Action,dispos,bkfddis p 2 pPage M1. M Memory Configuration Packet M2. buffer Buffer type Buffer,device,buffersize pTo reallocate in K Enter this amount 22Configuring the Printer M3. device Storage typeBuffer Type 9403 9825 9850 E c k i n g C u r r e n t B u f f e r S i z e s 9403 9825 9850 24Configuring the Printer O u t M e m o r y B u f f e r s Linecount x 50/1024 F f e r Wo r k s h e e t F f e r a l l o c a t i o n C o n s i d e r a t i o n sMake copies of this page to use as a buffer worksheet Page I n g I m m e d i a t e C o m m a n d s A b l i n g I m m e d i a t e C o m m a n d sN d i n g I m m e d i a t e C o m m a n d s Command Parameter DD orDCd FF1 E a r i n g P a c k e t s f r o m M e m o r y I n g t h e F o n t Pa c k e t Clears Format #1 from volatile RAMC,R p Font#,action,device p W3. action Action. Options W4. device Printer returns the following to the host Cell Height Spacing TypeBaseline Cell Width I n g t h e F l a s h U p l o a d Pa c k e t H pAction Enter H to upload flash information 36Configuring the Printer A s h C o n s i d e r a t i o n s L o a d i n g F o r m a t H e a d e r I n f o r m a t i o n Selects all formats in memory and returns the followingHeader,format#,action,device p H,Z p Selects format1 and returns the following to the host F I N I N G F I E L D S F i n i n g t h e F o r m a t H e a d e r Format Header begins a format fileFormat#,action,device,measure,length Width,name p F i n i n g Te x t F i e l d s T1. T T2. field# T3. # of char T4. fix/var T5. row 4Defining Fields Line field Line field not Blocked out by 6Defining Fields T12. alignment Example T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p Internal symbol set is used F i n i n g B a r code F i e l d sEach bar code field requires a separate definition 8Defining Fields Left/Center/Right-Justified Fields Balanced Fields Bar Code Number of Characters Fixed or Variable 10Defining Fields Printer Unit of Measure Row or Column or End Row End Column B7. font Bar code. Options Postnet 3 D P I B a r code D e n s i t i e s 12Defining FieldsSet Dots/mils Available Bar code Density Narrow Narrow to Data Appearance Char Set Selector Or cpi Element Wide RatioBar code Density Element Row Height Data Appearance Char Set 14Defining Fields Num AlphanumBar Code Size Density Max. Data App Row x Col Selector Length Code 0 D P I B a r code D e n s i t i e s 16Defining Fields Selector Or cpi Element Wide Ratio LengthBar code Density Row Height Aspect Data Appearance Char Set Num Alphanum 18Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s F i n i n g C o n s t a n t Te x t F i e l d s Field Data Field TypeField#,# of char p 20 p C1. C C2. row11 pt. CG Triumvirate 15 pt. CG Triumvirate 22Defining Fields C6. hgt magC7. wid mag C8. color Defining Fields Example C,30,10,0,1,1,1,B,L,0,0,MADE in USA,0 p F i n i n g L i n e F i e l d s N e Ty p e sType,row,column,angle/end row,length End col,thickness,pattern p L5. angle/ If Using Segments end row L6. length/ If Using Segments end col26Defining Fields F i n i n g B o x F i e l d s 28Defining Fields Q1. QQ2. row Example Q,240,30,270,150,3, p 30Defining Fields F I N I N G F I E L D O P T I O N S P l y i n g F i e l d O p t i o n s M b i n i n g F i e l d O p t i o n sS t r i c t i o n s 2Defining Field Options T i o n 1 F i x e d D a t a Fixed char p%$ p T i o n 2 D a t a Ty p e R e s t r i c t i o n s Charcode pR1. R Option Header T i o n 3 D a t a E n t r y Te m p l a t e s Code,chars p T i o n 4 C o p y D a t a 6Defining Field OptionsSrc fld,src start,# to copy,dest Start,copy code p R g i n g F i e l d s 203 Non-printable 339 Text2033398BLUE Bar Code Defining Field Options R7. copy code Copy Method T i o n 5 D e f i n e D a t a E n t r y S o u r c e s B F i e l d sAllows data to be entered from the keypad 8Defining Field Options T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t s T i o n 3 0 P a d d i n g D a t a20,prompt p 20,Order Number p T i o n 3 1 C a l c u l a t e C h e c k D i g i t M p l e U s e f o r P a d d i n gPads data with an X on the left side of the field 10Defining Field Options T i o n 4 2 P r i c e F i e l d 42,appearance code p42,1 p T i o n 5 0 B a r code D e n s i t y 12Defining Field Options50,narrow,wide,gap,narspace Widespace p 51,security,stand/default p 51,2,S pIndicates Option 52,row/column,dimension p T i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h14Defining Field Options 60,I/D,amount,l pos,r pos p 60,I,5,1,6 p T i o n 6 1 R e i m a g e F i e l d Fldlength,D/P,weights p I n g C h e c k D i g i t sSelector,action,device,modulus Check Digit Header M o f P r o d u c t s C a l c u l a t i o n 1,2,3,418Defining Field Options M o f D i g i t s C a l c u l a t i o n 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = 20Defining Field Options E AT I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s E r v i e w o f B i t m a p p e d I m a g e s T e r m i n i n g a M e t h o dHex Method Run Length S i g n i n g C o m p l i a n c e L a b e l s S i g n i n g B i t m a p p e d I m a g e sE c i a l C o n s i d e r a t i o n s I n g t h e H e x M e t h o d ExceedsInches Limit Assign 1 to every black square and 0 to every white square 6Creating Graphics I n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g F l a s h I n g N o n v o l a t i l e R a M I n g Vo l a t i l e R a MI n g Te m p o r a r y S t o r a g e E a t i n g a G r a p h i c Pa c k e t S i t i o n i n g t h e G r a p h i c I m a g eT h i n t h e G r a p h i c P a c k e t H e a d e r T h i n t h e F i e l d F i n i n g t h e G r a p h i c H e a d e r T h i n a F o r m a tG1. G Graphic Header 99,A,R,G,0,0,0,99Wire p G5. unitsG6. row E a t i n g B i t m a p F i e l d s B2. rowB3. column B4. algorithm E a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data p E a t i n g D u p l i c a t e F i e l d s Adjdir,adjamt,count p117,24,H,03FFFFFFFFFFFFFFFFFFFC p 1,2 p M p l e C o m p l i a n c e G r a p h i c P a c k e t Sample compliance graphic packet is shown below M p l e H e x G r a p h i c P a c k e t M p l e R u n L e n g t h G r a p h i c P a c k e t 20Creating Graphics Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a t F i n i n g t h e G r a p h i c F i e l d22Creating Graphics GraphID,row,col,mode,rotation p G5. mode M p l e C o m p l i a n c e L a b e lG3. row G4. column 24Creating Graphics M p l e B i t m a p G r a p h i c I m a g e 26Creating Graphics I N T I N G Page F i n i n g t h e B a t c h H e a d e r Batch headerBatch control Batch data F i n i n g t h e B a t c h C o n t r o l F i e l d 4PrintingE1. E Batch Control Field 1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s R g e d o r S u b F i e l d s C r e m e n t i n g F i e l d sSample Batch Data with Special Characters N,1 p Decimal Character What Prints Print Printing Printhead Knife Peel Mode Speed Density W n l o a d i n g M e t h o d sQ u e n t i a l M e t h o d Print Printhead Minimum Bar Code Narrow T c h M e t h o d T c h Q u a n t i t y Z e r o M e t h o d D i f y i n g F o r m a t s T i o n a l E n t r y M e t h o d TAT U S P O L L I N G Q u i r y R e q u e s t E N Q Q u i r y R e s p o n s eIndicates the printer is offline 2Status Polling Page Failure Error Data Q R e f e r e n c e Ta b l e B y t e #Char Const Comp Corr Online Busy Active Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Battery Error Fault Dispense Label Char Const Low Format Waiting Ribbon Stock Online Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d B R e q u e s t Field Type Valid Options Description Identifier B R e s p o n s e Status1,Status2,FMT-1,BCH-2 Status2 Packet Type Error Number Field NumberParameter FMT-1/BCH-2 Following syntax is the response for a Job 4 request Printed,total,FMT-1,BCH-225,FMT-3,Bch-2 Number Meaning 14Status Polling Status Polling 16Status Polling A G N O S T I C S a N D Error S I n t i n g a Te s t L a b e l User Diag Yo u R e c e i v e a n Error M e s s a g e Installed Options DescriptionA d i n g a Te s t L a b e l S e t t i n g P r i n t e r s D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n L l i n g Te c h n i c a l S u p p o r t A d i n g a n Error L a b e l T a Error s Error Description Code Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page Page T a F o r m a t t i n g F a i l u r e s Page C h i n e Fault s ENTER/PAUSE Page Space Page Printer Description Display 26Diagnostics and Errors I N T E R O P T I M I Z AT I O N J u s t i n g t h e P r i n t Q u a l i t y Dark Spec D u c i n g I m a g i n g T i m e 4Printer Optimization N e r a l F o r m a t T i p s a n d H i n t s C r e a s i n g T h r o u g h p u tT h F o r m a t s T h P a c k e t s You can group fields with similar parameters. For example T h B a r codesT h F i e l d s M P L E SA M p l e U P C a F o r m a t P a c k e t 2Samples Mode Description M p l e M a x i code P a c k e t s D e 0 O b s o l e t e S a m p l e 4Samples D e 2 S a m p l e Samples A-5 D e 3 S a m p l e 6Samples M p l e D a t a M a t r i x P a c k e t s U a r e D a t a M a t r i x P a c k e tC t a n g u l a r D a t a M a t r i x P a c k e t Samples A-7 M p l e Q u i c k R e s p o n s e P a c k e t s Errorcor mask# datainput, char T e r i n g B a t c h D a t a f o r Q R codeHM,N0123456789012345 p Modeid code# #ofdiv parity, errorcor Code P a c k e tR u c t u r e d a p p e n d M o d e 10Samples R u c t u r e d a p p e n d Q R code P a c k e t Samples A-11Example 1,D0205E9,Q0A, p B006qrcode, p M p l e C o m p l i a n c e P a c k e t 12Samples Samples A-13 14Samples M p l e F o r m a t P a c k e t Samples A-15 Sample Zero Batch Packet 16Samples M p l e D a t a E n t r y F o r m a t P a c k e t 18Samples N T S Fonts B-1 These samples were printed using the Internal Symbol set Standard FontBold Font 2Fonts These samples were printed using Code CG Triumvirate Bold FontCG Triumvirate Font 9pt Fonts B-3 4Fonts T m a p F o n t I n f o r m a t i o n F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r s N o s p a c e d F o n t M a g n i f i c a t i o n I n g 2 0 3 D PI n g 3 0 0 D P Width Mag Standard Reduced Bold Fonts B-7 8Fonts Fonts B-9 O p o r t i o n a l F o n t M a g n i f i c a t i o n Tr i u m v i r a t e B o l d 9 p t 0 3 D PI g h t M a g n i f i c a t i o n 2 0 3 D P Fonts Tr i u m v i r a t e B o l d 9 p t 0 0 D P I g h t M a g n i f i c a t i o n 3 0 0 D PFonts B-11 I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e 6 p t 0 0 D P Tr i u m v i r a t e 7 p t 0 3 D P Tr i u m v i r a t e 7 p t 0 0 D PFonts B-13 Tr i u m v i r a t e 9 p t 0 3 D P Tr i u m v i r a t e 9 p t 0 0 D P Tr i u m v i r a t e 1 1 p t 0 3 D PFonts B-15 Tr i u m v i r a t e 1 1 p t 0 0 D P Tr i u m v i r a t e 1 5 p t 0 3 D P Fonts B-17 Tr i u m v i r a t e 1 5 p t 0 0 D P A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n R m a t C o n s i d e r a t i o n s 48pt Sample W n l o a d i n g Tr u e Ty p e F o n t s 9 8 2 5 / 9 8 5 I n g a s i a n D o u b l e B y t e Tr u e Ty p e F o n t s U b l e B y t e B i t m a p F o n t s U b l e B y t e Tr u e Ty p e F o n t s A r a c t e r M a p p i n g O v e r v i e wFonts B-23 Character Mapping Code Batch Data C e n s i n g Yo u r F o n t s I n g F o n t N u m b e r s i n F o r m a t s 100500 1000 Font Number P p o r t e d S y m b o l S e t s a n d code P a g e s InternalDOS Code Pages 437 or I n g code 1 2 8 F u n c t i o n codes T e r i n g E x t e n d e d C h a r a c t e r s Symbol Sets/Code Pages C-3 T e r n a l S y m b o l S e t 4Symbol Sets/Code Pages S I S y m b o l S e t L d C h a r a c t e r S e t Symbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Symbol Sets/Code Pages C-7 Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 14Symbol Sets/Code Pages Char Hex Decimal Symbol Sets/Code Pages C-15 16Symbol Sets/Code Pages Symbol Sets/Code Pages C-17 N a r y t o H e x C o n v e r s i o n C h a r t 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages Symbol Sets/Code Pages C-21 T t o R u n L e n g t h E n c o d i n g C h a r tB l a c k D o t s F W h i t e D o t s 22Symbol Sets/Code Pages R M AT D E S I G N T O O L S L i n e C o n f i g u r a t i o n Wo r k s h e e t 9403 printer does not support backfeed T c h Wo r k s h e e t Batch Control Continuation E c k D i g i t Wo r k s h e e t Supply Layout Inches 203 200 190 180 170 160 150 140 130 120 110 100 192 288 384 480 576 672 768 806 102 203 305 406 508 609 711 812 853 Supply Layout dpi 300 102 203 305 406 508 609 711 812 Format Sample Feature Printer I n t e r C o m p a r i s o nPrinter Differences E-1 2Printer Differences Feature Printer Default configuration packet settings are I n t e r C o n f i g u r a t i o n I n f o r m a t i o nA t u s P o l l i n g I n f o r m a t i o n 4Printer Differences Monarch p 1,4,2 p Batch HeaderN,1 Batch Packet Monospaced Fonts Non-volatile RAMOption 6,1,3,1 p D E Index Packet control characters Security level of P D F417 Yrillic characters Online configuration w orksheet D Data type restrictions Fixed data IM D On a grid List of options Sym bol selection 2 Restrictions w ith check digits Increm enting/decrem enting field option Description of 4 Odifying character w idth