Motion FWS-001 Wi-Fi problems, Bluetooth problems, I cannot connect to a wired Ethernet network

I cannot connect to a wired Ethernet network

•To connect to an Ethernet network, your CL900 must be connected to a docking station. The Ethernet port for the CL900 is located on the dock.

•The connection may be loose. Remove the Ethernet cable and reconnect it.

•The Ethernet network may be experiencing problems. Ask your neighbors if they have network access.

•Replace the Ethernet cable.

Wi-Fi problems

I cannot connect to a wireless Wi-Fi network

•Your CL900 may not have located a Wi-Fi network. From the Start menu, tap Control Panel then Network and Internet. View your active networks. If no network is connected, tap Connect to a network and select a network from the list.

•Wi-Fi must be enabled from the Motion Dashboard. Open Motion Dashboard, tap Wireless and tap the check box next to Enable 802.11 Internal Wireless.

•You may not have access to the network. Obtain a user name and password from an administrator for the network.

•Your tablet’s security settings may prevent a connection, for example, broadcasting a network name may be enabled or encryption is turned on. Check with your system administrator.

Bluetooth problems

I cannot connect to a Bluetooth network

•Bluetooth must be enabled from the Motion Dashboard. Open Motion Dashboard, tap Wireless and tap the check box next to Enable Bluetooth Internal Wireless.

•Your Bluetooth device must be paired. From the notification area, tap the Bluetooth icon

and select Add a Device. Make sure the Bluetooth device is discoverable according its manufacturer’s instructions. Select the desired Bluetooth device from the list of available devices. Follow the on-screen instructions to complete the procedure.

•Your Bluetooth device is out-of-range. The Bluetooth devices are designed for short- range communication and can connect at distances up to 33 feet (10 meters).

No other Bluetooth device can detect the CL900 tablet

•From the notification area, tap the Bluetooth icon and select Open settings. On the Options tab, select Allow Bluetooth devices to find this computer.

I tried to pair my Bluetooth device several times but it is not detected:

•Bluetooth must be enabled from the Motion Dashboard. Open Motion Dashboard, tap Wireless and tap the check box next to Enable Bluetooth Internal Wireless.

•Ensure that the Bluetooth device you are adding is discoverable. See the device’s manufacturer’s instructions for more information.

•Ensure that the Bluetooth device battery is charged.

Chapter 4 Troubleshooting and FAQs Troubleshooting 63