Audio problems
No sound is coming from the built-in speaker
•Ensure that nothing is connected to the audio in/out jack. Connecting headphones or external speakers disables the
•The volume may be set too low or muted. You can use Motion Dashboard to increase the volume or turn mute off. Open Motion Dashboard, then tap Audio and move the slider to the desired volume.
No sound is coming from the built-in speaker or external speakers
•The volume may be set too low or muted. You can use Motion Dashboard to increase the volume or turn mute off. Open Motion Dashboard, then tap Audio and move the slider to the desired volume.
•The integrated audio components may have been overwritten. If you install a
Motion QuickNav problems
Motion QuickNav doesn’t respond
•Try to focus on another application then return to Motion QuickNav.
•Close Motion QuickNav from the notification area: tap and hold the Motion QuickNav icon 
and select Exit.
•If it still isn’t responding, the Motion QuickNav process may have hung. Press Ctrl+Alt+Delete, tap Start Task Manager, tap the Processes tab, select DialKeys.exe then End Process.
Photos are backward (display mirror image)
•Set the camera rotation to Flip X. Open the Motion QuickNav tool bar then tap the
camera icon 
, tap Options icon
, tap the Camera tab, tap the Camera tab then under Rotation, select Rotate 180 & Flip X.
Camera makes a whirring sound and doesn’t take a photo
•You may be covering up the camera lens.
•This can occur if you take many photos in sequence. Wait a few seconds before taking another photo. If that doesn’t work, close the viewfinder and reopen it.
Barcode scanner is slow
•Remove any codes that you don’t use. Tap the barcode scanner then tap the Options
icon
and disable the codes that you don’t use.
•Lower the resolution, however, this affects accuracy. Tap the Options icon
and select a lower resolution.
66 Chapter 4 Troubleshooting and FAQs | Troubleshooting |
