User’s Guide
Symptom
Corrective Action
Paper Feeding Problems | Remove any paper jams by pressing Line Feed and |
| Adjust ▲ or ▼. |
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Cut Sheet * | Turn power off, open Access Cover and remove any |
| foreign objects. Adjust the right edge guide to the |
| correct width and reload paper. (See Section 3.3) |
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| If form is 4.5 inches to 6.0 inches long, verify that the |
| Vertical Gap position is set to 0.0 inches (located under |
| M8: Form Thickness. See Sections 4.6 – 4.7) |
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| Reduce Paper Speed (located under M2: Forms Control. |
| See Sections 4.6 – 4.7) |
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| If vertical spacing is not exactly 6 or 8 lines/inch |
| (exceptionally thick, stiff, and long forms), adjust Cut |
| Sheet Comp. feature value. |
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|
Skewed Print On Cut Sheet | Make sure to grab the form in the center and align left |
Forms | edge of the form against the left edge guide. |
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|
| Verify the right edge guide is positioned properly against |
| the form. |
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|
| Reduce the Paper Speed (located under M2: Forms |
| Control. See Sections 4.6 – 4.7) |
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|
Improper Print Alignment | Keep Top Exit Cover closed while printing. Do not allow |
between first and last | form to spill over front of printer. Do not touch the |
sheet of form | form as it is printing. |
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|
(Delamination) | Reduce Paper Speed (located under M2: Forms Control |
| See Sections 4.6 – 4.7) |
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|
| Verify that the form thickness setting is correct for the |
| application and increase forms thickness setting, if |
| necessary. |
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*To avoid vertical inaccuracy, do not print using Double High, Double Strike, Superscript, or Twelve dot high characters over the last 2 inches of a cut sheet form.
Troubleshooting and Maintenance
