![](/images/new-backgrounds/1184284/184284223x1.webp)
User’s Guide
Carriage Jam
If the carriage is unable to move because of foreign objects in the printer or because of mechanical failure, the following messages will alternate in the display:
< Carriage Jam >
Press On/Off Line Key
To recover from this error condition:
1.Press the On/Off Line key to take the printer off line.
2.Open the Access Cover.
3.Clear the obstruction and make certain the carriage can move freely.
WARNING
PRINTHEAD MAY BE HOT.
4.Close the access cover.
5.Press the On/Off Line key to place the printer on line. When the printer goes on line, the printer will reset the carriage, check the paper path, and clear the error message from the display. The printer will indicate a paper out condition if the paper needs to be reloaded.
6.The form thickness adjustment will automatically reposition for normal operation.