User’s Guide
Symptom
Corrective Action
Prints Garbage
Serial
Verify properly selected profile.
Check interface cable (pin outs), cable connections, or try a new cable.
Verify emulation selected.
| Verify baud rate, serial type |
| data bits, DTR, handshaking. |
|
|
| Reset profile and |
|
|
Loss of Data | Check interface cable (pin outs), cable connections, or try |
Buffer Overflow | a new cable |
|
|
Parallel | Verify emulation selected. |
|
|
| Handshaking (Ack and/or Busy), 8th bit control |
|
|
| Reset profile and |
|
|
Loss of Data | Check interface cable (pin outs), cable connections, or try |
Buffer Overflow | a new cable |
|
|
Serial | Verify emulation selected. |
|
|
| Verify baud rate, serial type |
| data bits, DTR, handshaking. |
|
|
| Reset profile and |
|
|
Printhead Moves but No | Check Form Length feature. Form length must be equal |
Printing Occurs | to the length of the form being used. |
|
|
Printhead Pauses at End of | Printhead thermal protection is activated. Make sure |
Print Lines | printer has proper air flow and is not located in an |
| excessively hot area. Printer will exit this mode |
| automatically after cooling. |
|
|
Troubleshooting and Maintenance
