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Top Page > Troubleshooting > Home Network Symptoms
Home Network Symptoms
Your TV cannot connect to the server.
A message appears stating that the TV cannot connect to your network.
Server is inaccessible.
Some media files in the USB device or server are not displayed.
When using the renderer function, music files cannot be played back.
Your TV cannot connect to the server.
Check the LAN cable or connection to your server and your TV.
Check if your network is properly configured on your TV.
A message appears stating that the TV cannot connect to your network.
Check the current network settings. Press the HOME button, then select 
[Settings] → 
[Network] → [Network Setup] → [View Network Status]. If all of your network settings are 0.0.0.0, your server may not be connected properly. Check your network connections and/or server’s instruction manual for connection information, or contact the person who set up the network connection (network administrator).
Reconfigure your network settings.
If the LAN cable is connected to an active server and the TV has acquired an IP address, check your server’s connections and configurations. (Your IP address configuration can be viewed by selecting the [View Network Status] option.)
Server is inaccessible.
Check your LAN cable/connection or your server connections. The TV may have lost connection with the server.
Perform [Media Server Troubleshooting] to check if your media server is properly communicating with the TV. Press the HOME button, then select 
[Settings] → 
[Network] → [Home Network Setup] → [Media Server Troubleshooting].
Some media files in the USB device or server are not displayed.
Unsupported files may not be displayed.
The accessible file or folder limit in a directory is 1,000 for USB and 30,000 for a server. This limit includes
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