Moxa Technologies 2310

Chapter 7 Troubleshooting

This chapter describes some problems that might occur during installation or operation, and

provides the basic solutions to those problems.

The following topics are covered in this chapter:

! Power On Self Test (POST)

! Frequently Asked Questions

Contents

Main MOXA VPort 2310 Video Server Users Manual First Edition, January 2005 Moxa Networking Co., Ltd. VPort 2310 Users Manual Copyright Notice Trademarks Disclaimer Before getting started Important Note Table of Contents Page Page Page Overview Package Checklist Product Features Typical Application Product Description Front Panel BNC video input RCA audio input Rear Panel Network and Status LEDs 10/100 Mbps Ethernet port RS-232 COM port General I/O terminal block Page Page Before Getting Started Hardware Installation Assigning an IP Address DHCP Server Environment Using IP Reporter Non-DHCP Server Environment Assigning the IP Address Manually Mounting VPort 2310 Panel Mounting DIN-Rail Mounting Page Accessing VPort 2310 Opening Your Browser Authentication Installing the Plug-in Application Functions Featured on VPorts Homepage Logo and Host Name Camera Image View System Configuration Taking Snapshots Relay Output Control Motorized (PTZ) Camera Control Custom PTZ Camera Commands Client Settings Page Page System Configuration Via Web Access System Host name Date and Time Security Network Reset network at next boot General SMTP FTP HTTP Audio Control Save the modification DDNS & UPnP Dynamic DNS Video Size Modulation Maximum Frame Rate Video Quality Control Page Motion Detection How to Set up a VMD condition Page Application Page Weekly schedule Event operation Sequential Mode Camera Control Page Custom commands Custom Camera Settings Homepage Layout Page Factory default System Configuration Via FTP CONFIG.INI Page Page Page Page Page System Configuration Via Telnet Telnet Commands System core debugging Page Page Capturing Up-to-date Still Images Getting snapshot via URL Getting snapshot via FTP Video Embedded in Customers Homepage Download Event-triggered Snapshots Getting triggered snapshots via URL Getting triggered snapshots via FTP Customizing Homepage Graphics URL Commands for DI/DO & Cameras Actions Setting Query status of digital inputs Drive digital outputs Moving motorized camera in PTZ direction Recalling camera position URL Commands for System Maintenance Download System Log via FTP Restart System via URL Restore Factory Default Settings via URL Page Using Upgrade Wizard to Upgrade Firmware Using FTP to Upgrade Firmware Page Power On Self Test (POST) Frequently Asked Questions Page Page A A Page URL System Resource URL General Format of Command URL System Configuration URL Security configuration URL Network configuration URL Video configuration URL Image quality configuration URL Camera configuration URL Camera preset configuration URL Camera custom command configuration URL Custom camera configuration URL Application configuration URL Homepage layout configuration URL DDNS & UPNP configuration URL B B Page D D Page E E Page Page MOXA Internet Services The following services are provided Problem Report Form MOXA VPort 2310 Product Return Procedure