Adjustment and Troubleshooting
4.2.7 Software Problems – Causes and Solutions
1) The printer is not working (1)
Description: While Power turned on, the printer is not working in the printing mode.
1. Run
using the menu buttons print the test page. (Menu, Enter, Enter).
2. Check that the PC and
the printer are properly connected and
that the toner cartridge installed correctly.
3.Check that the printer cable is directly connected to the printer.
If the test print works that means there are no problems in the printer itself.
If the test printing does not work that means the printer is faulty and the problem is not due to computer software or driver settings.
Replace the printer cable. If the problem is not solved even after the cable is replaced, check the amount of the remaining toner.
If you have other devices that need to share the printer port try temporarily disconnecting these devices 9and perhaps even uninstalling their drivers) to ensure the printer works by itself. If you are using a USB hub try connecting directly to the back of the PC instead.
