Customer Communication
For your convenience, this appendix contains forms to help you gather the information necessary
to help us solve technical problems you might have as well as a form you can use to comment on
the product documentation. Filling out a copy of the Technical Support Form before contacting
National Instruments helps us help you better and faster.
National Instruments provides comprehensive technical assistance around the world. In the U.S.
and Canada, applications engineers are available Monday through Friday from 8:00 a.m. to
6:00 p.m. (central time). In other countries, contact the nearest branch office. You may fax
questions to us at any time.

Electronic Services

National Instruments has BBS and FTP sites dedicated for 24-hour support with a collection of
files and documents to answer most common customer questions. From these sites, you can also
download the latest instrument drivers, updates, and example programs. For recorded instructions
on how to use the bulletin board and FTP services and for BBS automated information, call
(512) 795-6990. You can access these services at:
United States: (512) 794-5422 or (800) 327-3077
Up to 14,400 baud, 8 data bits, 1 stop bit, no parity
United Kingdom: 01635 551422
Up to 9,600 baud, 8 data bits, 1 stop bit, no parity
France: 1 48 65 15 59
Up to 9,600 baud, 8 data bits, 1 stop bit, no parity
To access our FTP site, log on to our Internet host, ftp.natinst.com, as anonymous and use
your Internet address, such as joesmith@anywhere.com, as your password. The support files
and documents are located in the /support directories.
Click here to comment on this document via the
National Instruments website at
http://www.natinst.com/documentation/daq/