NEC 760417 manual Callers Route Themselves, Fax Routing, Detection, And Notification

Issue 1 NEC America, Inc.

1.1.1Callers Route Themselves

Through the automated attendant, external callers can reach a person directly by dialing the extension number. Using the directory assistance feature, a caller who does not know the extension number can spell the subscriber’s last name, and the system routes the call appropriately. When an extension does not answer or is busy, the system automatically routes the caller to the subscriber’s voice mailbox.

Note: The system directory is automatically set up during installation. Subscribers enter individual information while enrolling.

1.1.2Fax Routing, Detection, And Notification

If the system detects a fax tone when it answers a call, it transfers the call to your fax machine automatically. Callers can also dial the fax extension during the opening greeting, and, once connected to the fax extension, send a fax manually. This eliminates the need for a separate fax telephone number and dedicated outside line. The system can even prompt fax callers to add a brief voice mail message to describe their fax and tell the operator who it is for. The operator can then send this message to the person’s voice mailbox as notification that a fax is waiting.

Note: Fax routing from InfoSet 408 Voice Mail requires that the fax machine be connected to a digital telephone jack (Electronic Station Port) on the switch via a digital-to-analog converter (SLT Adapter or APR-U10 Unit). Because the separate FAX CO Branch jack on the switch is a FAX branch and not an extension, InfoSet 408 Voice Mail cannot route faxes to it.

2 - 2 InfoSet 408 System Manager’s Guide