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Issue 1NEC America, Inc.
3.3.7 Groups (Press 0) |
Chapter 2 Planning Your System
Section 1 How The System Handles Calls |
1.1What Does the Automated Attendant
Do? | ||
1.1.1 | Callers Route Themselves | |
1.1.2 Fax Routing, Detection, And |
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| Notification | |
1.1.3 Call Routing Keys Give Quick |
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| Access | |
1.1.4 Operator Assistance Is Always |
| |
| Available | |
1.2 Deciding How to Use the Automated |
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Attendant | ||
1.2.1 | No Automated Attendant | |
1.2.2 | Private Attendant | |
1.2.3 | Secondary Attendant | |
1.2.4 | Primary Attendant | |
Section 2 Planning Your Opening Greeting |
2.1Opening Greeting And System
| Schedule | ||
| 2.1.1 | Day Greeting | |
| 2.1.2 | Night Greeting | |
| 2.1.3 | Holiday Greeting | |
2.2 | System Directory | ||
2.3 | Determining the System Schedule |
ii | Table of Contents |