Issue 1 NEC America, Inc.
2 - 6 InfoSet 408 System Manager’s Guide
“Hello. Thank you for calling Omni C orpo ratio n. If y ou
are calling from a touchtone tele phone, you may enter
the extension at any time. If you do not know the
extension, enter 800 for a directory. Otherwise, please
stay on the line and an operat or will be right with you.”
2.1.2 Night Greeting
“Hello. Thank you for calling O mni Corporation. Ou r
normal business hours are 9 A.M. to 5 P.M., Monday
through Friday. If you are calling from a touchto ne
telephone, you may enter the extensio n at any time. If
you do not know the extension, e nter 800 for a
directory. Otherwise, please leave a messag e. ”
2.1.3 Holiday Greeting
“Hello. Thank you for calling O mni Corporation. Ou r
office is closed for the holi day. We will reopen
tomorrow. If you are calling from a touch tone
telephone, you may enter the extensio n at any time. If
you do not know the extension, e nter 800 for a
directory. Otherwise, please leave a messag e. ”
2.2 System Directory
The voice messaging system reserves the ID number 800 to
identify the system directory, a directory of the extension
numbers and names of subscribers. Entering 800 lets an
external caller find an extension num ber by using the keypad
to spell the first three letters of th e subscriber ’s last name o r
first name. (Mention the system directory in your opening
greeting only if callers are likely to have le ttered telephone
keypads.) Since subscribers choose whether or not to list their
names in the system directory, the directory does not
necessarily make all subscribers avai lab le to external callers.