InfoSet 408 System Manager’s Guide 4 - 3
Issue 1 NEC America, Inc.
extension does not ring. C all transfer applies to ex ternal calls
only. Callers who dial the extension di rectly from inside the office
are not affected.
Explain the benefits of u sing a personal ID when acc essing
InfoSet 408 Voice Mail.
InfoSet 408 Voice Mail treats subsc rib ers as external callers until
they enter a personal ID. When leaving a message, subscribers
should enter a personal ID dur ing the mailbox greeting. There
are three advantages to doing this:
The subscriber can review or cancel t he messag e after send ing
it.
The system identifies who sent the message.
The recipient can respond to the messa ge without enterin g any
digits.
Note: If your organization uses automatic subscribe r log-in,
subscribers can access their mailbox es without entering a
personal ID, and then leave a subscriber-to-subscriber
message.
SECTION 3 TRAINING THE OPERATOR
The operator’s responsibilities may be shar ed by more th an one perso n
in your organization. Be sure to train all indi viduals with operator
responsibilities in the tasks described in this topic.
Redirecting Messages In The Operator Mailbox
The operator must screen and redirect all messages in the Op erator
mailbox.
Letting messages accumulate in the Op erator mailbox can
result in a shortage of available recording space. To preven
t
these messages from accumulating, indicate an actual
extension ID for the Operator mailbox. The operator mu s
t
regularly check the Operator mailbox for me ssages.