System Overview 1 - 1
System OverviewSECTION 1 WELCOME TO INFOSET 408 VOICE MAIL
InfoSet 408 Voice Mail (VM) allows you to configure your voice mail and
call handling system to best meets the needs of your organization. The
voice messaging system is easy to use—there are no confusing codes or
special commands to remember. You communicate with the system
entirely over the telephone. To use any of the system’s features, you
listen to the system conversation and respond to short instructions, either
by pressing 1 for Yes and 2 for No, or by selecting menu choices.
1.1 System Conversations
All users of the voice messaging system—the system
manager, subscribers, and people calli ng in to your
organization—communicate with the system through system
conversations. Different convers ations are used for different
parts of the system:
You hear the system manager’s conversation when you
are setting up and maintaining your system.
Subscribers hear the message conversation when
checking messages in their mailbox es .
Subscribers hear the setup con ver sation whe n cha ng ing
setup options.
External callers hear the opening g ree ting conversation.
1.2 System IDs
System managers and subscribers identify themselves to
InfoSet 408 Voice Mail with system IDs. When you dial InfoSet
408 Voice Mail from an outside line, it answ ers with your