NEC 760417 Setting Up Your System

Setting Up Your System 3 - 1

Setting Up Your System

SECTION 1 UNDERSTANDING YOUR SYSTEM SETUP

As part of installation, your technician sets up InfoSetm 408 Voice Mail to

work with your telephone system and to meet the needs of your

organization. After installation, ask your tec hnician to complete the Setup

Information Record. This record lists th e settings th at customi ze InfoSe t

408 Voice Mail to work with your telephone system configuration.

SECTION 2 SETUP INFORMATION RECORD

When setting up the InfoSet 408 Voice Mail, you ne ed to perform the

following actions and record the response action tak en in the Respon se

column of this table.

Action Needed Response

To call the system from outside the office, dial

the number that gets you to the Automated

Attendant, then enter your personal ID, i.e.

912.

To call the system from inside the office, dial

50 (default voice mail extension).

Valid mailbox extension numbers are 10 ~ 59.

System Manager’s password is:

The operator’s extension is:

The fax extension is:

Contents

Main Page Preface G ENERAL I ABOUT THIS MANUAL S D Table of Contents Chapter 1 System Overview Chapter 2 Planning Your System Chapter 3 Setting Up Your System Chapter 4 Training Users Chapter 5 Maintaining Your System Chapter 6 Expanding Your System With Call Routing System Overview S ECTION 1 W ELCOME TO I NFOSET 408 V OICE M 1.1 System Conversations 1.2 System IDs S ECTION 2 SYSTEM M ANAGER R SECTION 3 USING THE SYSTEM MANAGERS CONVERSATION 3.1 System Managers Password 3.2 Using The System Managers Conversation 3.3 System Managers Conversation Mailbox Maintenance Page Planning Your System S ECTION 1 H OW T HE S YSTEM H ANDLES C 1.1 What Does the Automated Attendant Do? Page 1.2 Deciding How to Use the Automated Attendant S ECTION 2 PLANNING Y OUR O PENING G 2.1 Opening Greeting And Sy stem Schedule 2.2 System Directory 2.3 Determining the System Schedule Page Page Setting Up Your System S ECTION 1 U NDERSTANDING Y OUR S YSTEM S SECTION 2 SETUP INFORMATION RECORD S ECTION 3 GETTING S InfoSet Voice Mail User Guide S ECTION 4 R ECORDING Y OUR O PENING G S ECTION 5 SETTING U P Y OUR S YSTEM S For example, enter the time as 430 for 4: 3 0. S ECTION 6 SETTING Y OUR O PERATOR S E XTENSION AND M They dial 0 during the opening greetin g. They do not press any keys during the o pen ing greeting. in the Operator mailbox. r Operator Mailbox Greetings Setting Up Fax Notification your opening greeting. S ECTION 7 C HANGING THE S YSTEM M ANAGER S P S ECTION 8 B ECOMING F AMILIAR W ITH THE S InfoSet Voice Mail User Guide Training Users S ECTION 1 P REPARING F OR T InfoSet Voice Mail User Guide InfoSet Voice Mail User Guide S ECTION 2 CONDUCTING U SER T Page S ECTION 3 T RAINING THE O Page Page Maintaining Your System S ECTION 1 O NGOING M S ECTION 2 CREATING A S PECIAL O PENING G REETING F OR H S ECTION 3 CHANGING THE E XTENSION F OR THE O PERATOR M AILBOX O THE FAX MACHINE S ECTION 4 ADDING A ND D ELETING V OICE M S ECTION 5 MESSAGE G InfoSet Voice Mail User Guide S ECTION 6 M ONITORING S YSTEM S Page Expanding Your System With Call Routing S ECTION 1 O FFERING C ALL R 1.1 Why Use Call Routing? 1.2 How Call Routing Works S ECTION 2 EVALUATING Y OUR N InfoSet 408 System Managers Guide 6 - 3 Issue 1 NEC America, Inc. Call Routing Diagram S ECTION 3 PLANNING C ALL R InfoSet 408 System Managers Guide 6 - 5 Issue 1 NEC America, Inc. Call Routing Planning Worksheet Day greeting: Night greeting: Default action Call-routing key assignments Day Night (note extension or call-r outing box number) CALL-ROUTING BOX Number : Call-routing box number: _______ S ECTION 4 ASSIGNING C ALL R OUTING K SECTION 5 CHANGING DEFAULT ACTIONS S ECTION 6 R ECORDING N EW G Page S ECTION 7 TESTING C ALL R