NEAX2400 IPX ISDN Features and Specifications
NDA-24311, Issue 1 Page 11
Boss/Secretary Override - PRI B-22
B-22 Boss/Secretary Override - PRI
General Description
This feature enables a secretary to voice-announce a call from an ISDN trunk to a boss when he is currently on his
My-Line.
Operating Procedure
Example: Station 200-Boss
Station 201-Secretary
Boss is currently connected to Trunk A. Ca ll from an ISDN tr unk (Tru nk B) term inate s to Statio n 201,
intended for 200.
1. Secretary answers station 201.
2. Secretary asks the caller to hold and presses CALL HOLD [C-6] feature key or TRANSFER key and dials
CALL HOLD [C-6] code. (CALL WAITING - ORIGINATING [C-31] key can also be used.) Secretary
hears dial tone.
3. Secretary presses SPEED CALLING - ONE TOUCH - Dterm [S-26D] key on which BOSS-
SECRETARYOVERRIDE tone code, RECALL key and Boss’ telephone number (200) has been
programmed.
4. Secretary hears ringback tone; Boss receives three bursts of waiting tone.
Boss’ Response Options
Operations when the boss converses with Trunk A while talking with Trunk B.
1. Boss presses the TRANSFER key. If boss has a single line telephone, switch hook flashes.
2. Boss converses with Trunk A and Trunk B receives hold tone (MUSIC ON HOLD [M-7]).
3. Boss presses the TRANSFER key again. In the case of a single line telephone, swi tc h hook flashes again.
4. Boss converses with Trunk B. (THREE-WAY CALLING [T-2] is not available.)
Other operations while boss and secretary are talking
Case 1:
1. Boss or secretary presses the TRANSFER key.
2. Boss and secretary are disconnected; boss converses with Trunk A, secretary converses with Trunk B
respectively.
Case 2:
1. Boss hangs up and secretary converses with Trunk B again.
2. Boss’ station rings and Trunk A receives ringback tone.
3. Boss lifts the handset and converses with Trunk A again.
Operations when the boss answers the secretary
Case 1:
1. Boss presses the ANSWER key or TRANSFER key. If boss has a single line telephone, switch hook
flashes.
2. Boss converses with secretary (Trunk A is placed on hold).
3. Secretary hangs up, boss is speaking with Trunk B.