Getting Service and Support | NEC Versa Series instruction

11

Getting Service and Support

!Service and Support Contact Information

!Web Site

!FTP Site

!Support Services

!Email/Fax to Support Services

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NEC Versa Series manual Getting Service and Support

Contents

Page Proprietary Notice and Liability Disclaimer Contents Iv Contents Using Peripheral Devices Solving System Problems Vi Contents Using This Guide Using This Guide Related Documents Text SetupViii Using This Guide Enter Introducing Your NEC Versa Before You Begin Introducing Your NEC Versa Around the Front of the System About Your NEC Versa NotebookNEC Versa notebook computer LCD panel and base unit LCD PanelBase Unit Operating Status LEDs Hard Disk Drive Operating status LEDsCaps Lock Num Lock Function Keys Keyboard PanelKeyboard Numeric Keys Control Keys Windows keys Fn-Pause break Battery Charging LED Front FeaturesFeatures on the front of the system IR Port Around the Back of the System Left-side featuresAround the Left Side of the System Right-side features Around the Right Side of the System Power Button Bottom features Around the Bottom of the System Getting Started Getting Started NEC VersaGlide TouchpadVersaGlide Touchpad Right Button Left Primary Button AC Adapter Power Sources for Your NEC Versa NotebookMaking VersaGlide Adjustments VersaGlide Tips Connecting the AC Adapter AC adapter Connecting the AC adapter Powering On Your System Primary Battery PackSecondary Battery Pack Secondary Lithium-Ion battery Determining Battery Status Low Battery Status Battery Handling Returning the Battery to its Normal StateExtending Battery Life Replacing the Battery Locating the battery bay release latch Removing the battery Inserting the battery Charging the Battery Battery Precautions Optional Battery Precautions for Recharging the BatteryCmos Battery System Batteries Precautions for System Use System Care Routine Cleaning Storage Requirements Using the Bios Setup Utility Entering Bios Setup Introducing Bios SetupUsing the Bios Setup Utility How to Use Setup Bios Setup Main MenuMain Setup Menu Setup Key Functions Key Function Main Menu Menu Item Settings default is boldMain Menu Items Main Menu Items Internal HDD Submenu Items Advanced Menu PIO4/DMA2 Advanced Menu Security Menu Security Menu Items Exit Menu Boot Menu SettingsExit Menu Items Managing System Power Windows 2000 Power Options Properties Power Schemes Windows 2000 Power SchemesParameter Default Setting Alternate Settings Windows 2000 Power Meter Windows 2000 AlarmsAlarms Windows 2000 Hibernate Windows 2000 AdvancedAdvanced Recognizing the Windows 2000 Power Management States Windows 2000 Power Management StatesWindows 2000 Power Management Behavior Updating the Bios Obtaining the Bios Update Preparing the Bios Update Diskette Performing the Bios Update Accessing the DIP Switch Configuring the Switch SettingsMemory module bay cover and screw Identifying the Switch Settings Default switch settings Using the Bios Setup Utility Using the Operating System and Utilities Microsoft Windows Introduction Using the Operating System and UtilitiesWindows Taskbar Icons LongRun utility status bar Setting LongRun PropertiesTransmeta LongRun Utility Current Speed Guidelines for Using the Product Recovery CD Product Recovery CDProduct Recovery CD Options Full Disk Drive Restore Partition Only Restore Using the Operating System and Utilities Using the Operating System and Utilities Using the System Drives and Bays External Floppy Diskette Drive Using the System Drives and BaysEject Button USB Port Connector External floppy diskette drive and cable Connecting the external floppy diskette drive Connecting the External Floppy Diskette DriveDisconnecting the External Floppy Diskette Drive External Variable-Speed CD-ROM Drive External CD-ROM drive, left and front External CD-ROM drive, right and rear CD-ROM drive cable Using the CD-ROM Drive with your NEC Versa Notebook Connecting the CD-ROM drive Opening the CD-ROM drive cover Inserting a CD Disconnecting the CD-ROM Drive CD Care Hard Disk Drive Memory Modules Removing the screw and bay cover Installing a Memory ModuleLocating the memory module bay Memory Module Bay Cover Screw Installing a memory module Memory module featuresConnectors Removing an installed memory module Communicating with Your NEC Versa Type II Extended Cards PC CardsType II Cards Communication Cards Other Cards Storage CardsPC Card Slots Removing a PC Card Inserting a PC CardInserting a PC Card Connecting the Mini PCI LAN Connecting the Mini PCI LANMini PCI LAN Connecting the RJ-11 telephone cable Connecting the Internal ModemInternal Modem Internet Connections IR Port Using the IR Port Enabling/Disabling the IR Port in Windows Traveling Tips Packing for Travel Preparing for TravelTraveling Tips Using Power Connections Getting Through Customs Connecting Using a Modem Connecting to the InternetConnecting Using a LAN Traveling Tips Using Peripheral Devices Using External Devices Connecting a monitorExternal Monitor External Audio Options Audio ports USB Connector USB Port Connecting USB devicesUSB Devices Using Multimedia Audio Using MultimediaRecording Mixing MicrophonePlaying Back Video Using Animation Files Multimedia Applications Solving System Problems Solving System Problems Problem ChecklistTroubleshooting ProblemResolution Start-Up Problems Problem Resolution Post Error Messages Post Error MessagesMessage Resolution Post Error Messages Beep Codes Number Beeps Error DescriptionBeep Codes If You Need Assistance Getting Service and Support Getting Service and Support Service and Support Contact InformationService Contact Information FTP Site Web SiteHttp//support.neccomp.com Email/Fax to Support Services Support ServicesTech-support@nec-computers.com Setting Up a Healthy Work Environment Setting Up a Healthy Work Environment Making Your Computer Work for You Setting Up a Healthy Work Environment A-3 Adjust Your ChairAdjust Your Input Devices Arrange Your Equipment Adjust Your Screen or Monitor Vary Your Workday Setting Up a Healthy Work Environment A-5Pre-Existing Conditions Psychosocial Factors Setting Up a Healthy Work Environment Specifications Specifications System Components Specifications B-3 Input/Output I/O Facilities Keyboard Specifications B-5 24X-Maximum/10x Minimum Variable Speed CD-ROM Drive Dimensions System Memory Map Specifications B-7Memory Map Memory Space Size Function Interrupt Controllers Priority Name Device Frequently Asked Questions External Mouse Frequently Asked QuestionsDisplay Frequently Asked Questions C-3 Diskette Drive What happens if I leave a diskette in my diskette drive? Power Management BootingFrequently Asked Questions C-5 How do I bring my system out of Standby mode? Frequently Asked Questions C-7 Miscellaneous How do I find help in a Windows application? Im having a problem using the IR port. What can I do? Frequently Asked Questions C-9 Glossary Glossary Board BootBits per second Bus Digital audio Cold bootCursor Digital sound Function key Extended RAMFM synthesis Hard disk Interrupt InfraredInterface Kilobyte Modem MicroprocessorMode Multimedia Parallel printer PasswordParallel interface Parameter Read ResetPrompt RS-232C Software Standby modeSerial printer System board Volatile memory Warm bootVersaGlide Warm swap Zoomed Video Index Index-1 Index-2 Index-3 USB Index-4 Canadian Department of Communications Compliance Statement Regulatory StatementsFCC Statement for United States Only Regulatory Statements European Community Directive Conformance Statement Battery ReplacementBattery and LCD Panel Disposal Mini-PCI FCC Registration Numbers Declaration of Conformity