Support Services
NEC Computers also offers direct technical support through Support Services. (NEC Computers Support Services is for U.S. and Canadian customers only; international customers should contact the local NEC office or dealer for the support and service available in their country.)
Direct assistance is available 24 hours a day, 7 days a week. Call the NEC Computers Support Services, toll free, at
!System hardware —
!Preinstalled software —
Please have available your system’s name, model number, serial number, and as much information as possible about your system’s problem before calling.
For outside the U.S. or Canada, please contact your local NEC office or dealer for the support and service available in your country.
Email/Fax to Support Services
The NEC Computers Support Services offers technical support by email if you have Internet access. The email address is:
You can also fax technical questions to Support Services if you have access to a fax machine or fax/modem. The fax number is:
When using the email or fax support service, you should include the word “notebook” in the subject field for prompt response from the appropriate technical person.
You should provide as much specific information about your questions as possible. Also, if you are sending a fax, please include your voice telephone number, fax number, model number and system serial number with the question. You will receive a response to your questions within one business day.
