Quick Tips, Sequence to Restart Your Network | NETGEAR R6700

Nighthawk AC1750 Smart WiFi Router

Quick Tips

See the following for tips for troubleshooting some common problems:

•Sequence to Restart Your Network on page 168

•Check Ethernet Cable Connections on page 168

•Wireless Settings on page 168

•Network Settings on page 168

Sequence to Restart Your Network

When you must to restart your network, follow this sequence:

1.Turn off and unplug the modem.

2.Turn off the router.

3.Plug in the modem and turn it on. Wait two minutes.

4.Turn on the router and wait two minutes.

Check Ethernet Cable Connections

If your device does not power on, make sure that the Ethernet cables are securely plugged in. The Internet LED on the router is lit if the Ethernet cable connecting the router and the modem is plugged in securely and the modem and router are turned on. If one or more powered-on computers are connected to the router by an Ethernet cable, the corresponding numbered router LAN port LEDs light.

Wireless Settings

Make sure that the wireless settings in the computer and router match exactly. The wireless network name (SSID) and wireless security settings of the router and wireless computer must match exactly.

If you set up an access list in the Advanced Wireless Settings screen, you must add each wireless computer’s MAC address to the router’s access list.

Network Settings

Make sure that the network settings of the computer are correct. Wired and wirelessly connected computers must use network (IP) addresses on the same network as the router. The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP.

Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the Attached Devices screen.

Troubleshooting

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NETGEAR R6700 user manual Quick Tips, Sequence to Restart Your Network, Check Ethernet Cable Connections, Wireless Settings

Contents

Nighthawk AC1750 Smart WiFi Router Support ComplianceTrademarks Contents Optimize Performance Use the Router as a Media Server Manage Your Network Appendix a Supplemental Information Hardware Setup Unpack Your Router Attach the Antennas To attach the antennas Top and Front Panels USB 3.0 port LED Rear Panel Position Your Router Following image shows how to cable your router Cable Your Router  To cable your router Connect to the Network Access the Router Wired Connection WiFi Connection To use WPS to connect to the WiFi network  To find and select the WiFi network Types of Logins Use an Internet Browser to Access the RouterNetgear genie Automatic Internet Setup Label  To use Netgear genie to set up your router Change the Language Log In to the Router To log in to the router  To change the language Access the Router with Netgear genie App  To use the genie app to access the router Specify Your Internet Settings Use the Internet Setup Wizard  To use the Setup WizardSelect Advanced Setup Wizard Manually Set Up the Internet Connection Specify an Internet Connection Without a Login To specify the Internet connection settings Specify Your Internet Settings Specify an Internet Connection That Uses a Login  To view or change the basic Internet setup Specify Your Internet Settings  To set up an IPv6 Internet connection Specify IPv6 Internet Connections Requirements for Entering IPv6 Addresses Use Auto Detect for an IPv6 Internet ConnectionInternet Connection Type list, select Auto Detect Use Auto Config for an IPv6 Internet Connection Specify Your Internet Settings Set Up an IPv6 6to4 Tunnel Internet Connection Internet Connection Type list, select 6to4 Tunnel Set Up an IPv6 Pass Through Internet Connection Set Up an IPv6 Fixed Internet Connection  To set up a pass-through IPv6 Internet connection To set up a fixed IPv6 Internet connection Internet Connection Type list, select Fixed Specify Your Internet Settings Set Up an IPv6 Dhcp Internet Connection  To set up an IPv6 Internet connection with a Dhcp server Set Up an IPv6 PPPoE Internet Connection  To set up a PPPoE IPv6 Internet connectionInternet Connection Type list, select PPPoE Specify Your Internet Settings Maximum Transmission Unit Select Advanced Setup WAN Setup Change the MTU SizeCommon MTU Sizes  To change the MTU size Nighthawk AC1750 Smart WiFi Router Common MTU sizes Optimize Performance Prioritize Internet Traffic with Quality of Service Optimize Internet Gaming with Upstream QoS  To enable upstream QoS Add Upstream QoS Rules Set Up QoS for Applications and Online Gaming Select Advanced Setup QoS Setup Upstream QoS To create a QoS policy for applications and online games Optimize Performance Set Up QoS for a Router LAN Port From the Priority Category list, select Ethernet LAN Port Set Up QoS for a MAC Address Edit an Upstream QoS Policy From the Priority Category list, select MAC Address To edit a QoS policy Delete an Upstream QoS Policy  To delete a QoS policy  To enable downstream QoS Optimize Video Streaming with Downstream QoS Add Downstream QoS Rules by Keyword  To add a downstream QoS rule by keyword Add a Downstream QoS Rule by Device  To enable Universal Plug and Play Improve Network Connections with Universal Plug and Play Wi-Fi Multimedia Quality of Service  To disable WMM QoS Control Access to the Internet Set Up Parental Controls  To set up Live Parental ControlsSelect Parental Controls Control Access to the Internet Control Access to Your Network  To set up access controlClick the Take me to the status screen button Select the Turn on Access Control check box Use Keywords to Block Internet Sites To block Internet sites Delete Keywords from the List to Be Blocked Select Advanced Security Block Sites To delete keywords from the list Block Services from the Internet  To block services Control Access to the Internet Schedule When to Block Internet Sites and Services Avoid Blocking on a Trusted Computer To schedule blocking  To specify a trusted computer Set Up Security Event Email Notifications  To set up email notifications Control Access to the Internet Router Access a USB Device on the Network USB Drive Requirements  To connect a USB device  To map the USB device to a Windows network drive Back Up Windows Computers with ReadySHARE Vault  To back up your Windows computer Set Up a USB Hard Drive on a Mac Back Up Mac Computers with Time MachinePrepare to Back Up a Large Amount of Data  To format your USB hard disk drive and specify partitions Select the Wake for Wi-Fi network access check box Type afp//routerlogin.netUse Time Machine to Back Up onto a USB Hard Drive From the Apple menu, select System Preferences Control Access to the USB Drive  To specify the USB access settingsSelect Advanced USB Storage Advanced Settings Network Neighborhood/MacShare. Enabled by default  To set up FTP accessUse FTP Within the Network View Network Folders on a USB Drive  To view or change network folders Add a Network Folder on a USB Drive  To add a network folder Edit a Network Folder on a USB Drive Click the Create Network Folder button To edit a network folder Select Advanced Advanced Setup USB Settings Approve USB Devices To approve USB devices Safely Remove a USB Drive Select the Allow only approved devices check box To remove a USB disk drive safely Share USB Drives Attached to the Router Access the Router’s USB Drive Through the Internet Access the USB Drive Through the Internet Set Up FTP Access Through the Internet To access the USB drive from a remote computer Access the USB Drive Through the Internet with FTP  To access the USB drive with FTP from a remote computer Dynamic DNS Your Personal FTP Server Set Up a New Dynamic DNS Account  To set up Dynamic DNS if you already set up an account Specify a DNS Account That You Already Use Netgear Set Up Your Personal FTP Server Change the Dynamic DNS Settings To change your settings  To set up your personal account and use FTP Use the Router as a Media Server Specify ReadyDLNA Media Server Settings  To specify media server settingsPlay Music from a USB Drive with iTunes Server  To specify iTunes server settings Play music on a USB drive with iTunes  To set up the router to work with TiVo Play Media from a USB Drive on TiVoSelect Advanced USB Storage Media Server  To play videos On the TiVo, select TiVo Central My Shows  To copy TiVo files to a computer Share a USB Printer Install the Printer Driver and Cable the Printer  To install the driver and cable the printerDownload the ReadySHARE Printer Utility  To download the utility Install the ReadySHARE Printer Utility  To install the utility Use the Shared Printer  To manually connect and print View or Change the Status of a Printer  To view or change the status Use the Scan Feature of a Multifunction USB Printer  To use the scan feature of a multifunction USB printer Change Netgear USB Control Center Settings  To change the language Select Tools Configuration To turn off automatic Netgear USB Control Center startup  To specify the time-out Select Tools Configuration Specify Network Settings Disable LED Blinking or Turn Off LEDs View WAN Settings To disable LED blinking or turn off the LEDs Select Advanced Advanced Setup LED Control Settings Specify Network Settings 105 Set Up a Default DMZ Server  To set up a default DMZ server Change the LAN TCP/IP Settings  To change the LAN TCP/IP settingsChange the Router’s Device Name  To change the router’s device name Select Advanced Setup LAN Setup Specify the IP Addresses That the Router Assigns Disable the Dhcp Server Feature in the Router  To disable the Dhcp server feature in the router Reserve LAN IP Addresses  To reserve an IP address Edit a Reserved LAN IP Address  To edit a reserved address entry Use the WPS Wizard for WiFi Connections Delete a Reserved LAN IP Address To delete a reserved address entry  To use the WPS Wizard Specify Basic WiFi Settings  To specify basic wireless settings Specify Network Settings 115 Change the WiFi Security Option  To change the WPA settings Set Up a Guest Network  To set up a guest networkSelect Guest Network How the Router Manages Wireless Clients  To disable airtime fairnessAirtime Fairness Control the Wireless Radios Select Advanced Advanced Setup Wireless Settings To disable implicit Beamforming Implicit Beamforming Use the WiFi On/Off Button Enable or Disable the Wireless Radios To enable or disable the wireless radios Set Up a Wireless Schedule  To set up the wireless schedule Specify WPS Settings  To specify WPS Settings Use the Router as a Wireless Access Point  To set up the router as an APSelect Advanced Advanced Setup Wireless AP Set Up the Router in Bridge Mode Router in bridge mode with an 802.11ac WiFi connection  To set up bridge mode Set Up a Wireless Distribution System Click the setup bridge mode wireless settings button Specify Network Settings 127 Set Up the Base Station  To set up the base station Set Up a Repeater  To configure a Netgear router as a repeater Specify Network Settings 130 Manage Your Network Update the Router Firmware Change the admin Password To check for new firmware and update your router Set Up Password Recovery  To set the password for the user name adminSelect Advanced Administration Set Password Recover the admin Password  To set up password recoverySelect the Enable Password Recovery check box  To recover your password View Router Status Display Internet Port Statistics To view router status and usage information  To display Internet port statistics Manage Your Network 136 Check the Internet Connection Status  To check the Internet connection status Select Advanced Administration Logs View Logs of Router Activity To view logs Select Advanced Advanced Setup Traffic Meter Monitor Internet Traffic To monitor Internet traffic Create Custom Static Routes  To set up a static route Edit a Static Router Delete a Static Router To edit a static route  To delete a static route View Devices Currently on the Network  To view devices on the networkSelect Attached Devices Manage the Router Configuration File Back Up Settings To back up the router’s configuration settings Select Advanced Administration Backup Settings Restore Configuration Settings Erase the Current Configuration Settings To restore configuration settings that you backed up Do not interrupt the whole reboot process  To set up remote management Remote Management  To use remote access Use VPN to Access Your Network Set Up a VPN Connection Specify VPN Service in the Router Install OpenVPN Software on Your Computer To specify the VPN service  To install VPN client software Use VPN to Access Your Network 151 NETGEAR-VPN Use a VPN Tunnel  To open a VPN tunnel Use VPN to Access the Router’s USB Drive and Media Use VPN to Access Your Internet Service at Home Set Up VPN Client Internet Access in the Router To allow VPN clients to use your home Internet service Block VPN Client Internet Access in the Router Use a VPN Tunnel to Access Your Internet Service at Home To allow VPN clients to access only your home network  To access your Internet service Use VPN to Access Your Network 157 Specify Internet Port Settings Set Up Port Forwarding to a Local Server  To forward specific incoming protocols Add a Custom Port Forwarding Service  To add a custom serviceClick the Add Custom Service button Edit a Port Forwarding Service  To edit a port forwarding entry Delete a Port Forwarding Entry Application Example Make a Local Web Server PublicHow the Router Implements the Port Forwarding Rule  To delete a port forwarding entry Set Up Port Triggering Add a Port Triggering Service To add a port triggering service Specify Internet Port Settings 164 Enable Port Triggering  To enable port triggeringClear the Disable Port Triggering check box Application Example Port Triggering for Internet Relay Chat Specify Internet Port Settings 166 Troubleshooting Wireless Settings Network SettingsQuick Tips Sequence to Restart Your Network Standard LED Behavior When the Router Is Powered On Power LED Is Off or BlinkingPower LED Stays Amber Troubleshoot with the LEDs WiFi LED Is Off Cannot Log In to the RouterLEDs Never Turn Off Internet or Ethernet Port LEDs Are Off Cannot Access the Internet  To check the WAN IP address Troubleshoot PPPoE  To troubleshoot a PPPoE connection Troubleshoot Internet Browsing Wireless Connectivity Troubleshoot Your Network Using the Ping UtilityChanges Not Saved Test the LAN Path to Your Router Test the Path from Your Computer to a Remote Device To ping the router from a Windows computer Troubleshooting 176 Supplemental Information Factory Settings Factory default settings Supplemental Information 179 Technical Specifications R6700 router specifications