Reference Guide for the Model RT311 and RT314 Internet Access Gateway Routers
Test LED Never Blinks or LED Stays On
When the router is turned on, the Test LED blinks for about 30 seconds at a rate of approximately
0.5Hz and then turns off. If the Test LED does not blink, or if it stops blinking and stays on, there is a fault within the router.
If you experience problems with the Test LED:
•Cycle the power to see if the router recovers and the LED blinks for the correct amount of time.
If the error persists, you might have a hardware problem and should contact technical support.
LNK/ACT LEDs Not On
If either the Local or Internet LNK/ACT LED does not light when the Ethernet connection is made, check the following:
•Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation.
•Make sure that power is turned on to the connected hub or workstation.
•Be sure you are using the correct cable:
—When connecting the router’s INTERNET port to a cable or DSL modem, use the cable that was supplied with the cable or DSL modem. This cable may be a standard
—If you are connecting a Model RT311 router directly to a workstation or to the uplink (MDI) port of a hub, use the red crossover cable.
—If you are connecting a Model RT311 router to a normal
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration interface from a PC on your local network, check the following:
Troubleshooting |
