Chapter 3 Installing and configuring Desktop Messaging 35
Configuring Lotus Notes
Updating the Mail database
In Lotus Notes, the Mail database design determines which messages appear in the Notes message list. There are two ways to update the database design for Desktop Messaging:
•automatic update: this updates the database automatically when you install Desktop Messaging (recommended).
•manual update: you or the subscriber must update the database manually after you install Desktop Messaging.
We recommend the automatic update option. It provides the optimal configuration for message storage, is compatible with customized database designs, and does not require any manual updates to the database design.
Updating the database automatically
To automatically update the Mail database, select the Update Lotus Notes Databases option when you install Desktop Messaging. When the installation is complete, Desktop Messaging is ready to use and does not require any manual changes to the Mail database.
When you use this update method, Lotus Notes stores CallPilot messages in a separate folder. This configuration lets users easily prioritize CallPilot messages since they are not mixed with other
Updating the database manually
You should update the database design manually only if:
•the subscriber wants CallPilot messages stored in the same Inbox as their Lotus Notes
•the subscriber’s database design has not been customized, and the subscriber does not intend to customize the database design in the future
•you are familiar with modifying Lotus Notes database design
To perform a manual update, you must replace the current database design using a CallPilot template. Replacement of the database design removes any customization in the current database design.
To update the Mail database design manually
1Start Lotus Notes.
2On the Help menu select About Notes Desktop. Make a note of the version of Lotus Notes.
3Click the Mail database. The Mail database has the subscriber’s name and the envelope icon.
CallPilot Desktop Messaging Installation and Maintenance Guide
