Chapter 4 Troubleshooting 65

CP Trace settings

The CPTrace settings are stored in the Windows registry. The existing settings are used each time you run CPTrace.

CP Trace settings

IMAP/SMTP

Logs all IMAP/SMTP traffic

 

 

Desktop client

Logs internal Outlook, Lotus Notes and GroupWise traffic

 

 

Audio Player

Logs Audio player traffic

 

 

File

Writes logs to a file. Check this box and type a file name and

 

extension to maintain the log. You can include a directory path such

 

as c:\my player. When you close CPTrace with the File check box

 

selected, the Desktop client continues to write information to the file

 

selected. This slows down the Desktop operation slightly.

 

The log file never gets larger than 1Mbyte. When the file size reaches

 

1Mbyte, 10 percent of the file is purged, starting with the oldest data.

 

If you select the File check box and close CPTrace, you receive a

 

warning that File tracing is still enabled and asking if you want to turn

 

off tracing. Click Yes to leave file tracing enabled.

 

 

Window

Writes logs to the display window.

 

 

Erase

Deletes the log file from the directory you defined for it. A message

 

appears that asks you to confirm the deletion.

 

 

Clear

Clears the display window

 

 

Save

A Save As dialog box appears that you can use to save the trace to a

 

text file. The default file name is CPTrace.txt. This file is stored in a

 

temporary directory.

 

 

Always on top

Check this box to keep the CPTrace tool on top of other windows.

 

 

CallPilot Desktop Messaging Installation and Maintenance Guide

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Nortel Networks 150 manual CP Trace settings, Imap/Smtp