Nortel Networks 150 manual Index

	Contents 5
The subscriber has message access problems	. . . . . 56
The subscriber has problems sending messages	. . . . . 56
In sent messages digits or symbols appear instead of language-specific
symbols	. . . . . 56
Messages remain in the subscriber’s Outbox	. . . . . 57
The subscriber cannot send messages	. . . . . 57
The subscriber cannot send a CallPilot message	. . . . . 57
Non-delivery notification	. . . . . 58
"Unknown" appears in the Sender field	. . . . . 59
The subscriber has problems with receiving replies	. . . . . 59
Deleted messages remain in the subscriber’s mailbox	. . . . . 59
The subscriber cannot delete messages	. . . . . 59
Messages no longer on server	. . . . . 60
Voice message does not play on telephone	. . . . . 60
The Message Waiting Indicator is active but there is no new message	. . . . . 60
A subscriber who forwards or replies to a voice message in Outlook
Express receives non-delivery notification that the attached
message cannot be delivered	. . . . . 61
Accessing Desktop Messaging online Help	. . . . . 62
To access online Help	. . . . . 62
Using Desktop Messaging Support Tools	. . . . . 63
Resetting the CallPilot message store for Microsoft Outlook	. . . . . 63
Using CPTrace	. . . . . 64
Using CPTrace	. . . . . 64
CP Trace settings	. . . . . 65

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

CallPilot Desktop Messaging Installation and Maintenance Guide