Nortel Networks NN46110-602 manual Authorization failed. Please try again

100 Chapter 4 Troubleshooting

Authorization failed. Please try again.

Description: This error occurs when the wrong authentication credentials are entered. The user is re-prompted for credentials until they are either correct or the user clicks Cancel.

Action: No action required.

Unable to communicate with the VPN Router

Description: The Stateful Firewall Manager cannot establish a connection to the VPN Router. This is caused by a network error, or the VPN Router is not responding to requests.

Action:

1Close the Stateful Firewall Manager.

2Close all instances of the browser used to load the Stateful Firewall Manager.

3Check that the connection to the VPN Router is established.

4Restart the browser and navigate to the System > Firewall window.

5Reload the Stateful Firewall Manager.

The contents of the database may have changed

Description: This error occurred because the LDAP database has changed in such a way that the current data in the Stateful Firewall Manager may not be valid. This error is encountered when the following events occur:

•Internal LDAP server was shut down and restarted.

•External LDAP server in use is switched to the internal LDAP server.

•Internal LDAP server in use is switched to an external LDAP server.

•External LDAP server’s port or IP address changes.

NN46110-602