Nortel Networks NN46110-602 Solving routing problems, Client address redistribution problems

98 Chapter 4 Troubleshooting

Action: Power-cycle the system using the green power button on the back of the VPN Router.

Solving routing problems

The following sections describe routing problems.

Client address redistribution problems

The number of current Utunnel host users can display more than the configured maximum.

Cause: This is not an error and is the running state of the system. For example, if you configured a maximum of 200 and have 150 logins, the window displays the maximum as 200 and the current as 150. If you then modify the maximum to 100, the window displays the maximum as 100 and the current as 150. As users log out, the current number is eventually no greater than the maximum.

Action: No action.

Client address redistribution is enabled and the client is logged in, but the client is not communicating with the private network.

Cause: Client address redistribution is not enabled.

Action: Have the client log in again. Client address redistribution only takes effect if the client logs in when it is enabled.

1Check the Routing > Policy window and make sure Utunnel routes is enabled.

2Check that OSPF and Routing Information Protocol (RIP) are properly set up.

3Check that you have the correct address ranges if you configured summarization.

4Check that you have an Advanced Routing license if you are using OSPF for client address redistribution.

NN46110-602