Chapter 3 Administrative tasks 51

You can use a new factory default software image and file system to restore the VPN Router’s hard disk. Specify the name or address and path of the network file server onto which the software from the Nortel CD is installed.

Note: This restores the disk to an operable but clean condition (for example, configuration values are at factory defaults).

To view the serial number when the VPN Router is operational, select Status

>System. The Serial Number is also on the bar code label on the back of the VPN Router.

5Click Reformat Diskette if you must reformat the hard disk for one of the following reasons:

cannot restore your configuration due to problems that are not caused by the network or the file/backup server from which the file restoration is retrieved

want to reconfigure the VPN Router from scratch

install a new disk

Caution: Selecting this option completely wipes out anything that was stored on the hard disk.

An online message indicates whether the reformatting of the hard disk is successful.

6Select the image version that you want to activate from the list of available software image and file systems stored on the hard disk.

7Click Apply to apply the new version and reboot automatically. Changes are active. The VPN Router boots to that version until changed.

8Click Files to bring up the File Maintenance window, which allows you to view the entire hard disk file system.

9Click View to display the Event Log beneath the Recovery Diskette window. This is especially useful if a Restore operation fails.

10To set the boot disk, select either ide0 (drive 0) or ide1 (drive 1).

11Click Set.

Nortel VPN Router Troubleshooting

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Nortel Networks NN46110-602 manual Administrative tasks