Chapter 4 Troubleshooting 71

Microsoft Point-to-Point Tunneling Protocol (PPTP) Dial-Up Networking Monitor provides network statistics on device, connection, and network protocols that help monitor traffic flow and assess PPTP connection performance. For more information on the PPTP Dial-Up Networking Monitor, see the PPTP help or your Microsoft PPTP client documentation.

System-based tools

Use the Manager Status > Health Check window to view colored status indicators that evaluate individual component status, and click associated hyperlinks to go directly to manager windows for corrective action.

Use the Manager Status > Statistics window to view detailed system and network statistics.

Use the Manager Status > Security, Config, System, and Event Log window to view various logs recording system and network events that help you trace problems and determine their origins.

Other tools

Table 2 lists the tools that are helpful for diagnosing connectivity problems from Windows* 95, Windows 98, and Windows NT* workstations.

Table 2 Troubleshooting tools

Windows 95/Windows 98

Windows NT

Use for...

 

 

 

Winipcfg command

Ipconfig command

Obtaining IP address, DNS,

 

 

WINS information

 

 

 

Netstat command

Netstats command

Viewing statistics from

 

 

Microsoft TCP/IP stack

 

 

 

Ping and tracert commands

Ping and tracert

Testing connectivity, name

 

commands

resolution, route tracing

 

 

 

Dial-Up Monitor status

Dial-Up Monitor status

Viewing modem settings,

 

 

throughput and errors

 

 

 

Nortel VPN Router Troubleshooting

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Nortel Networks NN46110-602 manual System-based tools, Other tools