Nortel Networks NN46110-602 manual Before completing the upgrade

66 Chapter 3 Administrative tasks

•User ID: type the login ID required to gain access to the FTP server where the new VPN Router software is located.

•Password and Confirm Password: type the password (twice) that corresponds to the user ID you just entered.

4After filling in all the required fields, click Retrieve new version to disk. The New version retrieval window displays the progress of your download and indicates whether the retrieval was successful.

5When the retrieval of the zipped image is complete, you can apply the new version from the list.

Before completing the upgrade

During the Apply process of upgrading to a new version of code, the VPN Router copies files from your current version of software to the new version before the VPN Router is rebooted. Because processes are still running, the copying of files can potentially cause file access problems.

To minimize the possibility of file access problems after the upgrade, Nortel recommends that you perform the following steps.

1Disable new logins. See “Disabling new logins” on page 60 for the procedure.

2Log off all active tunnel sessions. a Select Status > Sessions.

b Scroll to the bottom of the window and click both Log Off buttons to log off all non-administrative users and all branch office connections.

Note: These sessions are logged off during the Apply process

3Disable RADIUS accounting.

a Select Servers > RADIUS ACCT and disable all of the following options:

—Internal RADIUS Accounting

—Interim RADIUS Accounting Record

NN46110-602