Nortel Networks NN46110-602 No proposal chosen, Other IPsec errors, Extranet connection lost

Chapter 4 Troubleshooting 75

Action: Verify that the user name you entered is correct and retype the password before trying the connection again.

No proposal chosen

Cause: The VPN Router you are connecting to is not configured to handle the authentication method configured under the current connection profile.

Action: Verify that you are using the correct IPsec parameters, such as a choice of ESP-3DES with SHA1. Make sure it matches what the client (for example, an International client) can do.

Other IPsec errors

Cause: Typically other error messages indicate an error in configuration on the VPN Router that the network administrator must correct.

Action: Contact your Network Administrator with the specific error message.

Extranet connection lost

If the PPTP or IPsec VPN Client connection was initially established and then fails, one of two error messages appear: The physical connection has been lost or The secure extranet connection has been lost.

The physical connection has been lost

Cause: The PPP connection to your ISP was disconnected.

Action: Re-establish the PPP dial-up connection to your ISP before you re-establish the extranet connection to the remote network.

The secure extranet connection has been lost

Cause: For IPsec only, the VPN Router that you are connected to has either logged your connection off or is no longer responding.

Nortel VPN Router Troubleshooting