Nortel Networks NN46110-602 manual Session xxxxxxxxx login rejected new logins disabled

Appendix C System messages 189

Session: xxx[xxx]:xxx invalid password—master admin authentication failed

Description: The primary administrator password is invalid. This results from using the wrong password or from making a mistake while typing the password.

Action: Make sure you are using the correct password, and make sure you typed it correctly.

Session: xxx[xxx]:xxx login rejected - new logins disabled

Description: New logins are currently disabled. This occurs if the VPN Router is shut down with one of the following settings enabled on the Admin > Shutdown window:

•The Disable new logins checkbox is selected

•The Disable logins after restart checkbox is selected

Action: Deselecting the disable login settings on the Admin > Shutdown window and then restart the VPN Router.

Session: xxx[xxx]:xxx no memory free: xxx threshold: xxx

Description: There is not enough heap memory available to establish the session. This occurs if the VPN Router consumed a large amount of memory while processing management requests.

Action: Increase the amount of physical memory on the VPN Router, or wait until the management requests are complete.

Session: xxx[xxx]:xxx only one session/static address allowed

Description: Only one session can use an address. This error occurs if the VPN Router receives a second login to an account that has a static address configured.

Action: Change the account to use dynamic addresses from either a static address pool or DHCP.

Nortel VPN Router Troubleshooting