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Olicom 8600, 8605 manual Before You Contact Olicom Technical Support, Hotline Support, 201

Models: 8605 8600

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11. Getting in Touch with Technical Support

If support is not provided by your organization or the local vendor, you can at any time relay information to or contact Olicom Technical Support via one of the listed services. In addition, BBS, e-mail, FTP or WWW provide up-to-date software updates, application notes, quick fixes and various utilities which may solve your problem.

Before You Contact Olicom Technical Support

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Boot the switch to run the power-on diagnostics. Capture and print the diagnostics (note that any traffic through the switch will be disrupted). .

Dump the switch configuration to a file using Display Summary and print the file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Print any messages in the Message Log Information Screen . . . . . . .

If possible, attach a display summary screen captured from the console or telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

If possible, simplify the environment by removing other devices. . . . .

Fill in as much as possible in the included Problem Report Form . . . .

Contact your place of purchase . . . . . . . . . . . . . . . . . . . . . .

Hotline Support

Call the following numbers for help with any problem you may encounter when installing Olicom software and hardware products:

Europe: (+45) 45 27 01 02 (Denmark, Monday to Friday, 8 am to 6 pm GMT + 1)

(+48) 39 125 071 (Poland, Monday to Friday, 8 am to 6 pm GMT + 1)

USA: (+1) 1-800-OLICOM-1 or (+1) 972 907-4200 (24 hours a day, 7 days a week)

CrossFire 8600/8605 Token-Ring Switches v. 1.2, P/N: 710001641

Getting in Touch with Technical Support

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Olicom 8600, 8605 manual Before You Contact Olicom Technical Support, Hotline Support, 201

Contents

CrossFireTM 8600/8605 Token-Ring Switches Page CrossFireTM 8600/8605 Token-Ring Switches Trademarks Iii Modifications CrossFire 8600/8605 Token-Ring Switches v .2, P/N Table of Contents Installation Preparing for InstallationConnecting a Network Management Console Vii Switch Configuration Viii Monitoring the Network with the Console 145 Monitoring the Network with Snmp 183 Monitoring Port Traffic 193 Troubleshooting 195Getting in Touch with Technical Support 201 CrossFire 8600/8605 Token-Ring Switches v .2, P/N List of Figures Connecting using Building Wiring Xii List of Tables Xiii About this Manual Xiv Overview and Specifications Switch of Switches Switching Technology Switch of Hubs Switch of ServersSwitch of Desktops Switch of Routers Switch of Floors and Buildings Out-of-Band Management OBM Physical Characteristics Token-Ring Ports Switched Port Analyzer Universal Expansion Slots and Modules Reset ButtonSystem Request Button Labels State Meaning Status and Activity LEDs On or Features Features and SpecificationsPerformance and Advanced Features Management InstallationScalability and High Availability Capacity Specifications Performance Physical Characteristics Non-operating Temperature Specification Value Operating TemperatureSafety Software updates Tivoli TME 10 NetView for AIX Specification Value Network management CrossFire 8600/8605 Token-Ring Switches v .2, P/N How the CrossFire 8600 and the CrossFire 8605 Works Switch Theory of Operation Multiple Simultaneous Conversations Address Management Low Latency Multiple Bridging Modes Source Route Bridging SRB Source Route Switching SRSSource Route Transparent SRT SRT/SRB Filtering Congestion Control Three Switching ModesCut-Through Store and Forward RI/RO-Like Connection Token-Ring Port Operation Modes CrossLink Connections Transmission Priority QueuesSpanning Tree Protocol Support Vlan Support Switch Configured with Two VLANs Management Specification Rmon Support Switch Manager for HP OpenView for WindowsTelnet Management and VT100 Management Console IBM LAN Network Manager Built-in Port Counters Stackable Architecture Optional Redundant Power SupplyBack-to-Back Internal Stacker CrossFire 8600/8605 Token-Ring Switches v .2, P/N Token-Ring Port Operation Modes Benefits of the CrossFire 8600 and the CrossFire Sensing of operating Feature Function Benefit Automatic portMode Automatic media Feature Function Benefit Cut-Through Three Switching ModesStore and Forward Auto Expansion Module Slots Multiple Bridging Modes Spanning Tree Protocol Feature Function Benefit Ieee 802.1D Vlan support Feature Function BenefitHP OpenView for Windows Network Monitoring Filtering Feature Function Benefit MAC addressLogical Link Control LLC Connectivity Options CrossFire 8600/8605 Token-Ring Switches v .2, P/N Safety with Electricity Safety Recommendations CrossFire 8600/8605 Token-Ring Switches v .2, P/N Preventing Electrostatic Discharge Damage Power Chassis AccessibilitySite Requirements Environment CrossFire 8600/8605 Token-Ring Switches v .2, P/N Unpacking and Inspecting Frame Length Limit Rules to RememberCables and Distances between Devices Sample Applications for the CrossFire 8600 and the CrossFire Simple Application of the Switch Typical Network without the CrossFire Switches Replacing SRBs with CrossFire 8600 or CrossFire Next Step Important Management Considerations Star-Wired Topology of Interconnected Switches Required Network Preparation Frame Length Limit Installation Installation Summary Unpacking Instructions Materials Needed for Installation Removing the Universal Expansion Slot Cover Installing a Universal Expansion Module Rack or Cabinet Mounting Mounting the Chassis Table-Mounting Mounting the Switch in a Rack or Cabinet Cabling Connecting Devices to the Token-Ring Ports Connecting Devices to Token-Ring Ports Connecting using Building Wiring Checking the Installation Back Panel of the Switch Applying PowerPage Control Panels Connectors and Push-ButtonsFront Panel Name Description Status LEDs Back Panel Connecting the Console Connecting a Network Management Console XON/XOFF Specification Value Disable the Use Function, Arrow, Communication ProblemsCtrl Keys for Windows option located Diagnostic Screen Press Return key to activate console CrossFire 8600/8605 Token-Ring Switches v .2, P/N Switch Configuration General Guidelines Navigating within the Menus Main Menu Configuration Menu Switched Port Analyzer Port ConfigurationPassword Console Configuration Configured MAC Address Switch Configuration ScreenSystem Description Burned-in MAC Address Switch reserves 31 addresses for ports Flash Memory Installed Dram InstalledAddress Format System Name Time of Day Stack Configuration ScreenNumber of Boxes Local Box Number Module Information Screen Model StatusBoard ID HW Rev Switch with four VLANs Vlan Configuration Local Vlan Port Configuration Vlan Configuration Menu Vlan Configuration Screen Add Vlan Parameter Configuration for TrCRF ScreenChange Delete Vlan Name Bridging ModeParent Vlan State MTU Vlan Parameter Configuration for TrBRF Screen Local Vlan Port Configuration Screen Default Gateway IP Configuration ScreenInterface MAC Address IP Address Send Ping IP State BootP Requests and Parameters Spanning Tree Protocol Snmp Configuration Menu Ieee 802.1D Spanning Tree Protocol STP STP Participation Spanning Tree for TrBRF Screen 100 Ieee STP Uses Bridge Functional Address Bridge Forward Delay in SecondsBridge Priority Bridge Hello Time in Seconds Spanning Tree for TrCRF Screen STP Mode TrBRF to TrCRF101 STP Priority Switch Hello Time in Seconds Switch PrioritySwitch Maximum Message Age in Seconds Switch Forward Delay in Seconds 103 Port Spanning Tree Parameters ScreenPort Spanning Tree Parameters Priority Current Spanning Tree Information Screen 104 STP Mode Enabled Port Configuration Screen105 Name Media Type 106 StatusMedia Speed Max Explorer Rate on Input Forwarding Mode 107 Operation ModePriority Threshold Error Low Threshold Error High ThresholdError Sampling Interval 108 Min Transmit Priority CrossLink Switched Port Analyzer Menu109 110 111 CrossLink Menu CrossLink Configuration Screen 113 Setting up a CrossLink 114 Current CrossLink Information Screen 115 Address Filtering Filters and Port Security Menu 117 Configure Filters ScreenIndex MAC Address Applied Ports 118Exit Ports 119 Configure Port Security Mode Screen 120 View Port Filters ScreenDescription Protocol Filters Menu Port number Security Mode121 More Protocol Class Assignment 122 Protocol Class Assignment ScreenClass Ethertype 123 Port Filtering Attributes ScreenBlock 124 Ethertype 125 Address AgingSet at the Port Address Table Aging menu Set at the Master Address Table Aging menu Address Aging Menu Configuration menu126 Port Address Table Aging 127 Port Address Table Aging ScreenAging Time min Demand Aging Level 128 Master Address Table Aging ScreenAging Time Set Password Password MenuDelete Password 129 Console/Telnet Sessions Console Configuration Menu Serial Link Configuration Screen Stopping the Console Session Creating a Console Session Using a Modem132 Telnet Configuration Screen 134 Telnet Sessions Telnet Sessions ScreenBox Remote Stopping the Telnet Session Starting the Telnet SessionInvoluntary Termination of the Telnet Session 135 136 137 Download/Upload MenuSerial Link Download Tftp Download/Upload 138 Serial Link Download ScreenSelect Serial Link Download Select Main Image Download 139 Tftp Download/Upload ScreenTftp Server Address Download Vlan Execute name Download/Upload 141 Number of Resets Since Diagnostics Reset ScreenReset Switch With Diagnostics Reset Switch Without Diagnostics Power-On Diagnostics 143 Reset Port Address TableClear Non-Volatile RAM 144 145 Monitoring the Network with the Console 146 Navigating Within the Menus Statistics Menu 148 Diagnostic Test Results Switch Statistics ScreenMessage Log Information Display Summary Frame Transmit Errors 149 Board TemperatureError Frames Received Reset 150 Port Status ScreenIns Spd Fwd Mode 151 Oper Mode Port Statistics Menu General Statistics Screen 154 Frames Processed Frame ErrorsFrames Unknown Broadcast Frames Received Config Loss Reason Config Loss155 Receive Buffer Overflows Transmit Buffer Overflows Line Errors Last ResetBurst Errors Statistics Screen Abort Transmit Errors 157 AC ErrorsInternal Errors Lost Frame Errors Signal Loss 158 Hard ErrorsRecoveries Lobe Wires 159 State Information ScreenRing Status Ring State DTR MAC Information Menu TXI Information Screen Error Report Timer161 Station-CPort Information Authorized Function Classes Monitor State 162 Join StateBeacon Source Address Beacon UNA Station-CPort Information Screen 164 CPort Phantom Drive Mask Common Access Protocol MaskCommon Policy Flags Address Tables Menu 166 Master Address Table ScreenAddress Unknown 167 168 Ports Master Route Descriptor Table ScreenSearch Route hex 169 Type 170 Vlan Address Table screen 171 Vlan Route Descriptor Table Screen Bridge ID 172Root ID Root CRF 173 Max Message Age Forward DelayPId PCst Dsg SwId/BrId 174 DCstDsg PId # Chgs 175 Current Spanning Tree Information for a TrCRF ScreenRoot Port 176 Max Message Age 177 Vlan Statistics Screen for TrCRF Vlan Statistics178 179 Vlan Statistics Screen for TrBRFDisplay Members 180 Diagnostic Test Results Screen Message Log Information Screen 182 Clear Display Summary Screen 183 Snmp SetupCommunity String screen Trap Receiver screen Snmp Configuration Screen Snmp ConfigurationSend Authentication Traps Enable Rmon Statistics 185 Community Strings Community Strings ScreenTrap Receivers 186 Community Name 187 Trap Receivers Screen 188 Add Entry List of Supported Traps from a SwitchZoom General traps Enterprise specific traps from OC8600.MIB 189Per Port Traps Traps for the Spanning Tree Protocol 190 Oc8600TsCrossLinkFailed 191 Traps for CrossLinks 192 Active Monitoring 193Passive Monitoring Port Number 194Port To Monitor Select Then Troubleshooting in a Network Obtaining ServiceStart of Troubleshooting Process Symptom and LED State Go To Choosing a Troubleshooting ProcedureProcedure a 196 Procedure C 197 Procedure B 198 Procedure D 199 200 Hotline Support Before You Contact Olicom Technical Support201 Fax Support Bulletin Board ServiceStandard Modem Requirements Isdn Modem Anonymous Internet FTP Server Internet E-MailInternet World Wide Web Server WWW Olicom Support WEB Switch Information Problem Report FormSwitch Configuration 204 205 Problem Description Network Installation Sketch 206 207 Appendix A. Abbreviations Mbps 208 TrBRF 209TrCRF 210 Cable Function Cable Type or Cable Solution Connecting to the Out-of-Band Management Port211 Out-of-Band Management Port and Cable Pin-Outs Pin Signal Name212 Management Port Pin-Out 213 TIA/EIA 232 Null-Modem Connections TIA/EIA 232 Null-Modem Cable for the 25-pin Connector Twisted-Pair Cable Pin Outs Ohm IBM STP Data Connector-to-RJ-45 Straight-Through Cable214 Straight-Through 100-Ohm/120-Ohm Cable 215 Cabling RecommendationsCable Type Impedance Cable Type Number Of Attaching Devices 216 217 CrossFire 8600 Token-Ring SwitchRing Types Speed Ring Speed Ohm Type Ohm Category 218 CrossFire 8605 Token-Ring Fiber SwitchRing Speed 100 or 120 Ohm Category Ring Speed 62.5/125 µm 219 220 Numerics Index 119 Index-2 116 Index-3 207 203 Index-4 MMF Index-5 131 162 Index-6 Index-7 Index-8 170 Index-9 Index-10 Index-11 Index-12 Page Olicom Australia