One for All manual Customer Service, Model URC-9990

Customer Service

If you still have questions about the operation of your One For All MOSAIC universal remote and you could not find the answer(s) in the manual, you may want to contact the customer service depart- ment for assistance.

You may care to visit our Internet-site: www.oneforall.com

- 24 hours access	- page for Frequently Asked Questions
- no waiting time	- info about the ONE FOR ALL product range

Before contacting us, by Fax, E-mail or Phone, make sure you have the required information available by filling in the table below.

Model : URC-9990		Date of purchase (		...............-	-	)
Helpcode(*)	Device	Brand	Device	Remote	SET-UP
				model nr.	model nr. code
1910805	TV	Sony	KVX-2950B	RMT-V131B	0505 (example)

In the UK	In Ireland	In Australia
e-mail: ofahelp@uebv.com	e- mail : ofahelp@uebv.com	e- mail: ofahelp@uebv.com
fax: +31 53 432 9816	fax: +31 53 432 9816	fax: +31 53 432 9816
tel.: 0808-1000306(*)	tel.: 1-800 553199 (*)	tel.: 1-800 064472
In South Africa	In New Zealand
e- mail: support@oneforall.co.za	e- mail: ofahelp@uebv.com
fax: 011 298 2302	fax: (06) 878 2760
tel.: 0860 100551 / tel.: 011 298 2300	tel.: 0508 ONE 4 ALL (663 4 255)

(*)When you call us you will be asked to enter your helpcode(s). You only have to enter the help- code(s) of those devices you have a problem with.

The helpcode is a 7-digit code, which defines the ONE FOR ALL-model you have, the device type and the brand of your device. This helpcode can be found in the first column of the setup code list.

www.oneforall.com 43