Power On Issue

If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs:

Start

 

 

 

OK

 

 

 

Swap

Check

NG

AC/Battery

AC/Batt

 

 

 

only power

 

 

on

 

 

OK

OK

 

Check

NG

Swap Power

Power/B

SW/B

 

Whether

 

 

OK

 

 

Swap M/B

 

 

Computer Shuts down Intermittently

If the system powers off at intervals, perform the following actions one at a time to correct the problem.

1.Check the power cable is properly connected to the computer and the electrical outlet.

2.Remove any extension cables between the computer and the outlet.

3.Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly into a known good electrical outlet.

4.Disconnect the power and open the casing to check the Thermal Unit (see “Thermal Unit Failure” on page 157) and fan airways are free of obstructions.

5.Remove all external and non-essential hardware connected to the computer that are not necessary to boot the computer to the failure point.

6.Remove any recently installed software.

7.If the Issue is still not resolved, see “Online Support Information” on page 205.

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Chapter 4

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Packard Bell LJ65 manual Power On Issue, Computer Shuts down Intermittently, Sw/B