Packard Bell LJ65 manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 140
No Display Issue	Page 141
Random Loss of BIOS Settings	Page 142
LCD Failure	Page 143
Internal Keyboard Failure	Page 143
TouchPad Failure	Page 144
Internal Speaker Failure	Page 145
Internal Microphone Failure	Page 147
HDD Failure	Page 148
ODD Failure	Page 149
USB (Right side) Failure	Page 153
WLAN Failure	Page 154
Bluetooth Failure	Page 155
Easy Button Failure	Page 156
Thermal Unit Failure	Page 157
External Mouse Failure	Page 157
Other Functions Failure	Page 158
Motherboard CMOS discharge	Page 159
Intermittent Failures	Page 159
Undermined Failures	Page 159

4.If the Issue is still not resolved, see “Online Support Information” on page 205.

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