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Lexmark Z600 Series manual Solving print quality problems, Printer has a paper jam

Models: Z600 Series

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•Your software program is designed to print your specialty media. For help, check your software program documentation.

•The specialty media is not jammed. For help, see “Printer has a paper jam” in the following section.

•Your printer is not held or paused. To check the printer status:

1 From your desktop, double-click the Z600 Series printer icon.

2 From the Printing menu, make sure Start Print Queue is selected.

Printer has a paper jam

If the paper is lodged too far into the printer and cannot be removed:

1Turn the printer off.

2Turn the printer back on.

3If the printer does not automatically eject the page: a Turn the printer off.

b Pull firmly on the paper to remove it.

If you cannot reach the paper, raise the front cover, pull the paper out, and then close the front cover.

cTurn the printer on.

Note: Do not force the paper into the printer.

Solving print quality problems

If print quality is unsatisfactory, you may need to adjust your margin settings, choose a higher print quality, align the print cartridges, or clean the nozzles.

The following topics can help you improve print quality.

Print is too dark or smudged

•Make sure the paper is straight and not wrinkled.

•Let the ink dry completely before handling the paper. You can also set extra time between pages as they exit the printer. For help, see the entry “Wait for pages to dry” on page 8.

•Make sure the paper type and paper size settings in the printer software match the paper loaded in the printer. For help, see “Understanding the printer software” on page 6.

•Make sure the print quality setting is appropriate for the paper type.

Solving print quality problems

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Lexmark Z600 Series manual Solving print quality problems, Printer has a paper jam, Print is too dark or smudged

Contents

Maintenance Setup troubleshootingGeneral troubleshooting Z600 Series Color Jetprinter2003 Lexmark International, Inc. All rights reserved Edition JanuaryUNITED STATES GOVERNMENT RIGHTS Chapter 3 Maintenance ContentsChapter 2 Printing ideas Chapter 1 Printer overviewChapter 5 General troubleshooting Chapter 4 Setup troubleshootingNotices GlossaryUnderstanding the printer parts Printer overviewUSB cable connector Button Paper support Front cover Paper guide Paper exit trayUnderstanding the printer software Understanding the printer softwarePage Setup dialog box When you want to Print dialog boxFrom the pop-up menuFrom the When you want topop-up menu in the upperControl Panel Using the Control PanelWhen you want to ClickUnderstanding the printer software When you want to2 To learn more about what you can do with your printer, click ? ClickPrinting on plain paper Printing ideasStep 1 Load the paper Printing photos Step 2 Customize the print settingsStep 3 Print your document Step 1 Load the photo paperf Click Built-In Color Matching Step 2 Customize the print settingsStep 3 Print your photos Printing on premium paperStep 1 Load the premium paper Step 3 Print your document Step 2 Customize the print settingsPrinting on premium paper Step 1 Load the paper Printing on both sides of the paperPrinting on both sides of the paper f Click Print on Both Sides Step 2 Customize the print settingsStep 1 Load the cards Printing cardsPrinting cards Step 2 Customize the print settingsStep 3 Print your cards Printing envelopesStep 1 Load the envelopes Printing envelopes Step 2 Customize the print settingsStep 3 Print your envelopes Printing color images in black and whiteStep 1 Load the paper Printing color images in black and whiteStep 2 Customize the print settings Printing a bookletStep 3 Print your document Printing a bookletStep 1 Load the paper Step 2 Customize the print settingsPrinting a booklet a From the software program, choose File Print Choose a paper type, print quality, and layoutStep 4 Build your booklet Printing labelsStep 1 Load the labels Printing labels Step 2 Customize the print settingsStep 3 Print your labels Printing handoutsStep 1 Load the paper Printing handoutsPrinting handouts Step 2 Customize the print settingsa Click Print on Both Sides Step 3 Print your handouts3 Click Continue Step 1 Load the iron-on transfers Printing iron-on transfersStep 2 Customize the print settings Step 3 Print your iron-on transfersPrinting iron-on transfers Step 1 Load the transparencies Printing transparenciesStep 2 Customize the print settings Step 3 Print your transparenciesPrinting transparencies Step 2 Customize the print settings Printing your document in reverse orderStep 1 Load the paper Printing your document in reverse orderStep 1 Load the banner paper Printing a bannerStep 3 Print your document Printing a bannerPrinting a banner Step 2 Customize the print settingsStep 3 Print your banner Printing a posterStep 1 Load the paper Step 2 Customize the print settingsPrinting a poster Step 4 Assemble your poster Step 3 Print your posterTrimmed edges Printed pages with the white edge trimmed from two adjacent sidesStep 1 Load the custom size paper Printing on custom size paperStep 3 Print your document Step 2 Customize the print settingsPrinting on custom size paper Replacing the print cartridges 3 MaintenanceRemove the used cartridges Replacing the print cartridges Install the cartridges3 Snap the lids closed 4 Close the front cover Replacing the print cartridgesNote The front cover must be closed to start a print job Aligning the print cartridges Specify cartridge settings in the printer softwareSpecify cartridge settings in the printer software Improving print quality Improving print qualityPreserving the print cartridges Preserving the print cartridgesOrdering supplies Ordering suppliesPart number Troubleshooting checklist Setup troubleshootingSolving printer software installation problems When I insert the printer software CD, nothing happensWhen I insert the printer software CD, nothing happens Installing the printer software Uninstalling the printer softwareUsing the CD that comes with your printer Using the World Wide Web Entering an IP address General troubleshootingTroubleshooting your network printer Understanding error messages and flashing lightsPaper Jam message Ink Low message Resolving unsuccessful or slow printingButton is blinking Printer is plugged in, but does not printTest page does not print Printing a test pageAlignment page does not print Resolving unsuccessful or slow printingPrinter ejects a blank page after appearing to print Recovering when your computer stops respondingPrinter prints very slowly Paper misfeeds or multiple sheets feed Clearing paper misfeeds or jamsPrinter does not feed specialty media Extensions OffPrinter has a paper jam Solving print quality problemsPrint is too dark or smudged Print smears on the page Vertical straight lines are not smoothSolving print quality problems Printed characters are improperly formed or misaligned Print quality is poor at the edgesColors on the printout differ from the colors on the screen 2 Choose Printing Stop Print QueueColors on the printout are faded Solving specialty media problemsCharacters are missing or unexpected Photos do not print as expectedSelect a higher print quality, such as Better or Best Solving specialty media problemsElectronic emission notices NoticesIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaJapanese VCCI notice application. See program Glossarycontinuous form paper. See banner paper network adapter. See Lexmark adapter printer port. See USB port software application. See program Index See print in reverse order print on both sides of the paper Page 740 West New Circle Road Lexington, Kentucky