Appendix B Frequently Asked Questions
My handheld is not making any sounds.
My handheld’s indicator light is not blinking when alarms occur.
My handheld does not vibrate when alarms occur.
My handheld has frozen.
Check the System, Alarm, and Game Sound settings. See “Sounds & Alerts Preferences” in Chapter 17.
Check the Alarm indicator light setting. See “Alarm LED and Alarm Vibrate settings” in Chapter 17.
Check the Alarm Vibrate setting. See “Alarm LED and Alarm Vibrate settings” in Chapter 17.
■If a network connection was improperly terminated, your handheld may appear to be frozen for up to 30 seconds. If it is still frozen after 30 seconds, perform a soft reset.
■Perform a soft reset. See “Resetting your handheld” in Appendix A.
Tapping and writing problems
Problem
When I tap the buttons or screen icons, my handheld activates the wrong feature.
When I tap the Menu icon 
, nothing happens.
I can’t get my handheld to recognize my handwriting.
Solution
Calibrate the screen. See “Digitizer Preferences” in Chapter 17.
Not all applications or screens have menus. Try changing to a different application.
■For your handheld to recognize handwriting input with the stylus, you need to use Graffiti writing. See “Using Graffiti writing to enter data” in Chapter 3.
■Make the Graffiti character strokes in the Graffiti writing area, not on the display part of the screen.
■Write Graffiti strokes for letters in the left side and the strokes for numbers in the right side of the Graffiti writing area.
■Make sure that Graffiti is not shifted into extended or punctuation modes. See “Using Graffiti writing to enter data” in Chapter 3.
■See “Graffiti tips” in Chapter 3 for tips on increasing your accuracy when you write Graffiti characters.
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