Appendix B Frequently Asked Questions

My vCard or vCal e-mail attachment isn’t forwarding correctly (continued).

5.Click OK.

6.Start the e-mail client software and make sure it is configured as the default MAPI client. Consult the documentation for your desktop e-mail application for more information.

The current date and time are incorrect.

The current date and time are tied to the Location setting. If you change the date and time without changing the Location setting, the current date and time may appear incorrect.

See “Date & Time Preferences” in Chapter 17 for information on setting the current location, date, and time.

HotSync problems

Problem

Solution

I cannot perform a HotSync operation. What should I check to make sure I’m doing it correctly?

■Make sure the HotSync cradle/cable is connected securely. On a Windows computer try these steps:

1.Check the Windows system tray to make sure the HotSync Manager is running. If it is not, click Start on the Windows taskbar, and then select Programs. Navigate to the Palm Desktop software program group, and select HotSync Manager. You should also see “Selecting HotSync setup options” in Chapter 16 for instructions on selecting the correct HotSync Manager settings.

2.Make sure you selected Local USB or Local Serial, as appropriate, from the HotSync Manager menu.

3.If you are using the serial cradle/cable, make sure you selected the correct serial port on the Local tab in the Setup dialog box. It should be set to the port where you connected the HotSync cradle/cable.

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