HotSync problems
I can’t perform an IR HotSync operation.
My handheld appears to freeze when I place it near my computer.
■On a computer running Windows 98, be sure that the HotSync Manager is running, that Infrared is selected on the HotSync Manager menu, and that the Serial Port for local operations is set to the simulated port for infrared communication. See “Conducting IR HotSync operations” in Chapter 16 for details.
■On a computer running Windows 2000/ME/XP, select IR in the HotSync Manager. See “Preparing your computer for infrared communication” in Chapter 16 for details.
■On a Mac computer, make sure the infrared communications extensions have been installed in the Extensions folder inside the System folder. Next, open the HotSync Software Setup window, and be sure that HotSync Manager is enabled and that the Local Setup Port is set to Infrared Port. See “Conducting IR HotSync operations” in Chapter 16 for more information.
■On your handheld, be sure the HotSync application is set to Local, with the option IR to PC/Handheld.
■Be sure the IR port of your handheld is aligned directly opposite to, and within a few inches of, the infrared device of your computer.
■IR HotSync operations do not work after you receive a low battery warning. Check the battery power of your handheld. Recharge the internal battery.
Move your handheld away from the computer’s infrared port.
When I press the HotSync button on the cradle/cable, nothing happens on Palm Desktop software, and my handheld times out.
■Make a copy of your Palm folder. Uninstall, and then reinstall Palm Desktop software.
■Turn on your handheld, and tap the Home icon 
. Select the HotSync icon 
™, and then tap Local.
257