Palm manual Doing a hard reset, Done Tungsten T5 Handheld

CHAPTER 27 Maintaining Your Handheld

Doing a hard reset

Only do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your information from your handheld.

[ ! ] IMPORTANT A hard reset deletes all records and entries stored on your handheld, including the username that identifies the handheld. This is another reason why it's important to synchronize often, so you have an up-to-date backup available. Before you do a hard reset, be sure to synchronize. Applications, files, and folders moved to your handheld's internal drive with File Transfer are not automatically backed up during synchronization. Use File Transfer to copy or move the updated files and folders to your computer, or to back up the contents of your handheld's entire internal drive to your computer.

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Press and hold the power button.

While holding the power button, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.

Wait for the Palm Powered™ logo to appear, and then release the power button.

When you see the message that warns you about erasing all of the info on your handheld, do one of the following:

•Press Up on the 5-way navigator to finish the reset and show the touchscreen.

•Press any other button to do a soft reset.

Done

Tungsten™ T5 Handheld 581